If I used excuses like that my Boss would use my privates as Xmas decorations!! I work in a service industry where customer satisfaction comes before sleep and holiday!!
We pay for this service, Holidays and sleep aside, this is a very un-professional approach to a paid for service.
I was contemplating ditching the paper subscription in favour of the digital but I can see that this is a long way off being a viable proposition.
The digital issue was supposed to be being upgraded to a new reader, yet that also seems to be fraught with difficulties.
When is MyHobbyStore going to get its act together and actually produce something which is stable and commercially viable.
All we get is unsubstanciated excuses for failure to provide a reliable service. When will this all end?????