Why is my messages not replying!!!!!!!!!

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Why is my messages not replying!!!!!!!!!

Home Forums Website Questions, Comments, and Suggestions Why is my messages not replying!!!!!!!!!

Viewing 11 posts - 1 through 11 (of 11 total)
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  • #134481
    Boiler Bri
    Participant
      @boilerbri

      I have been trying to reply to a message for the last two days, however when I press send a white page come up with a message that the web site is not responding

      most frustrating.

      Bri

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      #39297
      Boiler Bri
      Participant
        @boilerbri
        #134482
        JasonB
        Moderator
          @jasonb

          Just sent one to you and it seems to have gone OK.

          Can you reply to it and let me know what message you are trying to reply to and I will try the same one.

          J

          #134486
          JasonB
          Moderator
            @jasonb

            Should be sorted now see my latest PM to you.

            As a note to others the problem seemed to be a large number of Re, Re, Re, Re, etc left in the subject box one of which is added each time a reply is added to the same original message so worth deleting them out of the subject box as there is not likely to be much hope of getting MEM to alter the software.

            J

            #134494
            Jo
            Participant
              @jo

              We have no problems modifying our (MEM) software, even I can do it wink 2

              Other forums have their own problems features.

              Jo

              #134546
              Gone Away
              Participant
                @goneaway
                Posted by JasonB on 03/11/2013 09:16:19:

                As a note to others the problem seemed to be a large number of Re, Re, Re, Re, etc left in the subject box one of which is added each time a reply is added to the same original message

                Microsoft "invented" this problem in Outlook/Outlook-Express, what ….. 15 years ago? …..while other mail/newsreader clients realised that it only made sense to add a Re if there isn't one there already.

                So it's surfaced again ….. plus ça change!

                #134793
                Katy Purvis
                Participant
                  @katypurvis79544

                  Hi all, I have not come across this particular problem with PMs in six years worth of my own PMs, so please can you email me some details to katy.purvis@mytimemedia.com, and I'lll try to fix it for you.

                  As with any other website related problems, I can't keep an eye on every thread in 20 website forums, so please email me or ask your moderators to email me on your behalf and I will try to sort these problems out. I do bookmark threads where I know there is a problem, but if someone starts a new one, I won't know unless it is escalated.

                  Thanks

                  Katy

                  #134808
                  JasonB
                  Moderator
                    @jasonb

                    Katy I have sent you some details.

                    #134838
                    Boiler Bri
                    Participant
                      @boilerbri

                      Hi All since Jason cleared the re's its been fine than you.

                      Bri

                      #134847
                      ianj
                      Participant
                        @ians
                        Hi Katy.
                        It was me who emailed Brian and accidentally put an extra apostrophe in the subject (Your Inverter''s for sale) each time either Brian or myself replied the number of apostrophe's doubled! I think this may have been the problem rather than the number of Re's in the subject as I have exchanged emails before more often with no problem.
                         
                        Ian
                        #134859
                        Katy Purvis
                        Participant
                          @katypurvis79544

                          Hi Ian, Bri and Jason

                          It is partly down to the apostrophes, as these need to be escaped before they can be put into the database, so each apostrophe will generate two more when you send your message. Eventually, the subject becomes so long it has to be truncated, and if this happens at the point where an apostrophe has not been escaped, ie there are are two where the database needs three, then it causes an error! I've had messages with many many Re's in the subject, but never had the apostrophe problem, so it's not that common.

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