Hi all, I have not come across this particular problem with PMs in six years worth of my own PMs, so please can you email me some details to katy.purvis@mytimemedia.com, and I'lll try to fix it for you.
As with any other website related problems, I can't keep an eye on every thread in 20 website forums, so please email me or ask your moderators to email me on your behalf and I will try to sort these problems out. I do bookmark threads where I know there is a problem, but if someone starts a new one, I won't know unless it is escalated.
Thanks
Katy