I recently subscribed to the digital format of Model Engineer for a three month period. I find I need my subscription number in order to access back issues from the archives. I did not receive a subscription number and my email regarding this to the ME help@me.secure order has not been answered in two weeks.
Can anyone tell me if I'm really entitled to a subscription number?
Is such poor response time to be expected?
Could it be that I received the subscription number but didn't recognize it?