Posted by Muzzer on 13/12/2016 17:01:22:
Just got completely fleeced by DHL. Paid $20 for some die chasers (yes, quality still to be ascertained) plus $15 carriage to said wurst merchants, only to be confronted with a demand for £16 / $20 in VAT charges. When I asked if VAT had gone up to 100%, I learned that £11 of the charges were their flat rate admin fees. So total $35 charges for a $20 part. I have suggested to the seller that he avoids DHL if he values repeat business. Avoid them at all costs.
Can anyone recommend a service that doesn't rip you off so blatantly? Obviously I hope they choke on their sausages. This was from India but the Chinese seem to have more user-friendly carriers. I forget which ones I've seen them use in the past.
Murray
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Murray,
Whilst I'm 'sorry for your loss' … the fact is that these are merely the standard arrangements prescribed/approved by HMRC.
I have posted the link to HMRC's guidance document several times already … but I'll find it again.
MichaelG.
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Here's the text of a post from 2012:
Dougie,
Just one note of caution … not about vendors, but about HMRC.
The current threshold for VAT on imports is only £15 … and if you cross that threshold they charge VAT on everything. i.e. the purchase price plus the carriage charges.
Just to make matters worse, the UK carrier [e.g. ParcelForce] will charge you for the "service" of collecting the VAT.
Of course you might hit lucky … but do be prepared for the worst.
MichaelG.
Here is the link to HMRC Guidance, and more
________________
and a more recent one, from 2015:
For reference: here is HMRC's guide
The biggest catch is that when they introduced the £15 threshold on the value of the item, they also made the cost of shipping subject to VAT.
Thus: £14.99 plus £100 shipping will clear OK, but
£15.01 plus £100 shipping will be charged VAT on £115.01
[ I am not certain what happens if the value is exactly £15.00 ]
MichaelG.
Edited By Michael Gilligan on 14/12/2016 17:08:39