Well done customer care

Well done customer care

This topic has 1 reply, 1 voice, and was last updated 15 January 2016 at 22:39 by Dennis D.

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15 January 2016 at 22:39 #221248
Dennis D
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@dennisd
Not the usual slagging off.

Renewed my print and digital subscription yesterday after getting an email letting me know my current sub had expired. I then found out later I wasn't allowed digital access. Sent off an email late in the evening and left it at that.

Was out all day ay Ally Pally and found when I returned home access had been restored. So a thank you to Nicola and Katy in customer services for sorting it out.
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15 January 2016 at 22:39 #38898
Dennis D
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@dennisd
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