Jason,
Mr.Warren only told me the results of the tests they had conducted upon return. Non of us know the full story. I don't know if his guys tightened something 'to remove' the nod front/back and if it was at the head – between head and column, or between column and base, at the time of zeroing the head – left/right. All I know is that it wasn't a big deal.
Non of us know if the head had moved during the moving/transport and installation process, and if as a result of that the observations which STK2008 made came into effect.
STK2008:
1. Relax my friend – I didn't call you a Noobie
. I said: " This is in no way discouraging a newbie from the hobby, but at the same time, perhaps we should think a bit more about if there is really a machine or a user related issue.
2. Even if you have been using mills,lathes,boring machines,line boring machines,CNC machines ETC and making white metal bearings for cars all your life, it does not make you – or me – a machine tool fitter. I have made this point in another thread. I have been in the trade of selling hobby machines for 18 years, and I have turned away business from some/certain/specific 'time served engineers' based on what they say to me, pre-purchase, because I know that what I have to offer them will definitely fail to meet their requirements – in terms of their expectations, or, even though they say they are 'time served engineers' they do not really know what they are talking about, and I don't want their grief post sale. Some 'time served engineers' do not know what a shim is, what scraping is, even what a morse or R8 taper is. Some of them come out of 'blue chip companies'. I didn't know most of this stuff when I entered this business, and there are still many things I don't know.
They, you, me may be good at what we do, but as you say, no one can know everything, and I say this with respect to you and what you know.
I would strongly support what Daniel said.
Trevor: I agree with your comments. This is why we support the beginners series on the Mill and Lathe by Neil and Jason. It is in very simple language including what a headstock, tailstock, drill chuck, arbor, etc. mean. From scratch. Believe me, you will be surprised by some of the questions we get, and it is important to address them carefully, which I hope the articles will do, provided new people to the hobby follow them. Even I get to learn a thing or two. 
Daniel: I strongly agree with what you said.
Ketan at ARC.
Edited By Ketan Swali on 17/05/2018 20:15:09