I Agree that people only seem to post when they have an issue
But
Don't think it's a case of not fair as it is a comment upon failure issues not on numbers sold or good machines or position within the market.
this whole post was written as much as information for those like me (now) who are looking for a new machine and want information upon quality standards and service.
You have and are free at any time to post about how good your machines are as is anyone else, if they can be bothered to or not is up to them.
I feel the quality of my first warco lathe a 10 year old second hand BH600 was excellent, which is what prompted me to buy my next lathe from Warco but This lathe and the ensuing lack of good customer service has tainted that opinion badly
All my posts are my personal opinions based upon how I feel I have been treated, to which I am entitled as are you.
It's Called freedom of speech……..
If people didn't post negative comments companies like Vauxhall for example could get away with the Zafira fire debarcle scott free and loads of people who's cars burst into flames for no apparent reason would be well out of pocket or someone could even have been killed. I am sure there are plenty of Zafira owners who love their cars and don't post about it !!
Further to an older post on this thread as to if Warco monitor this site the answer is yes as a comment made by me about warco was raised in a conversation the other day but was previously only been made on this site and not verbally, so either they do or someone keeps them up to speed.