Greg,
If it is truly an AT4, you should have no trouble setting P0 to default 380v and usually they arrive correctly programmed anyway. Check the boards as Andrew suggests. Usually AT1 have the earth on the incomer side and NOT on the control side as with the AT4 – but there could be variants.
I strongly suggest before you resort to resetting, that you fully work your way through the manual and parameters and understand the important ones that relate to your intended operation. A full reset may result in some very strange parameter conditions and unintended consequences (in my experience).
Set up on the bench and go through all of the significant parameters as stored in the device and write them down. try to check and change the ones you want again and check the running. Try to understand the manual – most of the info is there, just not in a helpful form.
If you really want to do a full reset have regard to Parameter P77 and the associated reset condition 54321. but take heed, you are likely to get some unexpected consequences and may need to re enter some of the parameters you wrote down from interrogating the registers. In my case I was able to restore most functionality except for the ramp times which now requires dividing the required Hz/s by10!
Take very, very great care with these AT4 devices, they output very high peak voltages at high currents.