Hi Becky,
I have had no probs using an andriod o/s to view the magazine but an i pad may be different or need an app to view it .
If you are logged in the the info pane on the left of the home page will show your user name and a list of links .
if not then you need to sort out why you are not logged in.
If you're logged in :
Click the link for digital issues and a new page will open showing what you're subscriptions are – either mew , me or both .
If the page is empty then youre subscription may not be active or activated yet as it can take a day or two for it to go through .
Click the mew link and it should open the veiwer but could take a while to open depending on the speed of your internet connection .
Barring that i'm sure some one on this forum will know more about the i pad than do .
Ian