Understanding Digital Subscriptions

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Understanding Digital Subscriptions

Home Forums Subscription issues and Digital magazines Understanding Digital Subscriptions

Viewing 11 posts - 26 through 36 (of 36 total)
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  • #472256
    Roger Benson
    Participant
      @rogerbenson45349
      Posted by JasonB on 15/05/2020 20:30:30:

      You need your subscription number not order number if i remember rightly, should be a 10 digit one.

      Edited By JasonB on 15/05/2020 20:33:59

      Thanks Jason

      I finally found the subscription details in an email buried in the junk folder. I used that but it now says that the subscription is not active. If they want a subscription number then they should change the page and not ask for an ORDER number.

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      #472257
      Roger Benson
      Participant
        @rogerbenson45349
        Posted by Neil Wyatt on 16/05/2020 15:03:20:

        The 'bad referrer' error usually means that when the page 'refers' the browser to a flash player it is unable to find one.

        This is usually for one of two reasons:

        1. You don't have a flash player installed.
        2. Your browser is blocking the flash player possibly just for the new site or for all sites.

        If you get it for more recent issues it can suggest a p[roblem accessing HTML5 – updating your browser to a more recent version will probably solve this.

        Neil

        Thanks Neil

        Please see my reply to Jason below.

        Roger

        #472261
        JasonB
        Moderator
          @jasonb

          Roger, give Pocketmags a few working days and then try again, if no luck give Neil your details.

          You can at least now read the digital archive by clicking magazines in the green bar at the top of the page and read my series

          #472265
          Roger Benson
          Participant
            @rogerbenson45349

            Yes thanks Jason

            I am now in the archive where I want to be. Just finding where your milling series starts.

            Thanks for your help and patience.

            #472409
            Neil Wyatt
            Moderator
              @neilwyatt

              Glad you are in, Roger.

              Neil

              #475035
              doubletop
              Participant
                @doubletop
                Posted by Neil Wyatt on 12/05/2020 13:41:10:

                 

                Overseas subscribers whose paper copies have been temporarily suspended due to coronavirus have been given temporary access to the archive, not Pocketmags, and have been sent instructions on how to access it.

                Neil

                 

                 

                Edited By Neil Wyatt on 12/05/2020 13:41:58

                Neil

                Nothing received by me I'm afraid. My last Mytime email was in February relating to a subscription renewal

                Pete

                Edited By Doubletop on 26/05/2020 10:30:47

                #475041
                doubletop
                Participant
                  @doubletop

                  Temporary access to the archive is not much help I'm afraid. Nothing can be printed which makes it just about useless if you want paper copies for the workshop.

                  As we've paid for magazines that it seems we are not going to get we really should be given access to the pocketmags so we can obtain copies of the issues in a form that is usefull to us.

                  Pete

                  Edited By Doubletop on 26/05/2020 11:08:47

                  Edited By Doubletop on 26/05/2020 11:12:24

                  #475149
                  Neil Wyatt
                  Moderator
                    @neilwyatt

                    Hi Pete,

                    The archive access is meant as a stopgap, surely better than getting nothing at all?

                    I've sent you a PM.

                    Neil

                    #475665
                    Dennis
                    Participant
                      @dennis66942

                      Hi Neil l have just recieved my last mew print subscription and would like to change to digital only but unable to the the app on my old ipad does this mean it is not possible to view or print for the workshop.

                      #476059
                      Neil Wyatt
                      Moderator
                        @neilwyatt

                        Hi Dennis,

                        With pocketmags you can print pages, obviously you would need to have a printer taht works with iPad.

                        Why not try the 3 for £1 bundle subscription and see how you get on?

                        Neil

                        #476414
                        Martin Wood 1
                        Participant
                          @martinwood1

                          I have had a subscription for 3 months now digital and hard copy. For some reason can never find the extra content as advertised.

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