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  • #637651
    David Ambrose
    Participant
      @davidambrose86182

      I have just received a delivery from Tracy Tools, and realised that I had specified the wrong pitch for one of the ME dies, When I contacted them to ask about how to exchange the die for the correct one, they said that as a valued customer, I could keep it, and they would send the replacement free of charge! No connection, etc, just a happy bunny.

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      #20948
      David Ambrose
      Participant
        @davidambrose86182

        More excellent service

        #637656
        RobCox
        Participant
          @robcox

          The latest dealings I had with them were unc and a unf spiral flute taps, ordered 3pm, delivered in the post 10am next day!

          #637799
          Dave Wootton
          Participant
            @davewootton

            Always had great service from Tracy Tools, some more great service from another supplier I ordered a mixed order of metals and fastenings from EKP supplies late yesterday morning and it arrived this afternoon, some of it is swarf already!

            #637807
            Martin Kyte
            Participant
              @martinkyte99762

              I think this is a demonstration of the survival of the fittest.

              regards Martin

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