Hi Andrew, when wiring a star connected motor to delta, it is possible to get one of the windings connected in the wrong sense relative to the other two. This matters because in a 3ph motor the windings are mutually coupled and all the couplings need to be in the same sense. So, if you called the windings A, B, and C, with ends marked 1 and 2 on each, assume to start with that all the "2" ends are connected to the star point. Then the correct delta connections should be:
A2 to B1
B2 to C1
C2 to A1
…and the 3 phase supply connects to A1, B1, C1 just as for the star connection.
If this has happened to you it may account for what you observe.