Posted by Robert Atkinson 2 on 31/08/2023 09:18:46:
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I do worry that VOIP does not have the resilience of POTS (plain old telephone system) A lot of people do not have reliable cellular coverage (not just in the "sticks" either) and there are some common failure modes. Ths most obvious of these is loss of power. There is no legal requirement for mobile operators to provide backup power and a lot of the backup that does exist is only for 3 hours.
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Robert.
The two technologies have different failure modes. POTS depended heavily on complex electromechanical equipment that needed constant maintenance, which with all respect to my ex-GPO friends, was not always done we!!! And the system was a rich mix of ancient and modern, fielding everything from crank-handle plug-boards to transistorised switches via Strowger. The trunk backbone was a mixture of technologies. Took forever to have a phone installed (most people didn't have one), having to bellow into the handset (often fruitlessly), much snap, crackle and pop, crossed-lines, queueing for trunk and international calls and operators interrupting to ask if the parties had finished yet. And the network barely met computer needs at all.
For some time we've been using a hybrid. The backbone and exchanges have all been modernised. Voice is a secondary function, just another internet protocol. The backbone is being updated repeatedly to reduce latency and increase bandwidth (road widening!), and my spy tells me not all is well with the latest generation of new equipment. But it's much easier to upgrade than POTS was, and is highly meshed for reliability. BT's strategy was to upgrade the backbone first, and leave the exchange to consumer copper problem until later. Thus, we're already using VOIP, but the handsets and wiring is POTS to the exchange, or more likely these days, to a Green Box.
The Achilles heel of VOIP is power! POTS handsets are powered over the telephone line by the exchange, so they still work during a power cut provided the exchange has a big battery and standby generator. The exchanges of my youth had a massive lead-acid battery expected to last for a day or two. Don't know what power backup modern exchanges have, but I guess the backbone is well protected. In sharp contrast, our IP-routers run off the mains, making them vulnerable to tripping RCDs in the home, problems in the local supply system, short cuts, brown-outs and grid failures.
On the plus side, when BT eventually manage to replace all the copper with fibre, the service in remote locations will improve dramatically. POTS maybe good enough for voice on a Hill Farm, but not much else, and wire strung between poles don't like weather.
As always with new technology, there's risk a poorly planned switchover will foul up and annoy millions, but once it's working properly we'll all be happy. Even well-planned switchovers are likely to miss edge cases – fingers crossed I'm not one of them.
Dave