Subscription number going AWOL?

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Subscription number going AWOL?

Home Forums Website Questions, Comments, and Suggestions Subscription number going AWOL?

Viewing 8 posts - 1 through 8 (of 8 total)
  • Author
    Posts
  • #43175
    ChrisH
    Participant
      @chrish
      Hi,
      I am having a problem with the website ‘forgetting’ I am a subscriber. 
       
      I have bookmarked the website and remain always ‘logged on’.  Whenever I first access the site and try to access ‘back issues’ I get the message that says no access for non subscribers and an invite to update my profile.
       
      When I access ‘my details’, there is my MEW subscriber number sitting there where I left it.  However, I always have to click the ‘save’ button again and get the ‘updated’ acknowledgement and only then can I access back issues.
       
      Have I done something wrong somewhere or has anyone else got this problem?
       
      What can I do to resolve it, or is it a website fault? 
       
      Love the site otherwise, just so much interesting information on it.
       
      Regards, ChrisH 
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      #39059
      ChrisH
      Participant
        @chrish
        #43182
        LADmachining
        Participant
          @ladmachining
          I have a problem similar to this.  To access the digital issues, I must log off and then back on again.  If I don’t it says I do not have access.  After approx. 15 minutes or so, if I try to access the issues again, it says I don’t have access once more.
           
          Logging off and on again restores access – for a while!
          #43186
          keithmart
          Participant
            @keithmart

            Hi

             

            I get exactly the same problem, and can only access them on clicking save

             

            regards

             

            Keith

             

            Leeds UK

            #43187
            Funnyturn
            Participant
              @funnyturn
              Same here! Have to ‘save’ every time!
               
              Brian
              #43191
              Peter Tucker
              Participant
                @petertucker86088
                I also have to save every time.
                 
                Peter.
                #43192
                Weary
                Participant
                  @weary
                  And I thought that I was the only one with this problem of the website seeming to not know that I was a subscriber despite my number being entered, seems as if there is a host of us.
                  #43195
                  The Harper
                  Participant
                    @theharper
                    I have to save everytime too, even though my information is already there!
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