Subscription number

[Dougie SwanParticipant @dougieswan43463]

Despite having entered every number I can find on the plastic cover my magazine comes in i keep getting the message my number is incorrect can you tell me which numbers I have to enter to confirm my subsciption

Thanks

Dougie

[Dougie SwanParticipant @dougieswan43463]

[David Clark 13Participant @davidclark13]

Hi Dougie

If in the UK, ignore the first two 0’s and enter the next 8 digits.

That should do it.

regards David

 

[Dougie SwanParticipant @dougieswan43463]

Thanks David that did it

Dougie

[Lorna Killick 2Participant @lornakillick2]

If you are an overseas subscriber and are experiencing problems accessing the content please contact Customer Services by email customer.services@myhobbystore.com or telephone +441689 899 233.

[David Clark 13Participant @davidclark13]

Hi There

I have just found out that the surname entered must be the exact surname ont the plastic bag.

If it is spelt wrong on the bag, you need to enter it as printed on the bag.
The case of the letters need to match those on the bag.

See post below.

regards David

 

Edited By David Clark 1 on 25/08/2009 20:19:41

[Martin CottrellParticipant @martincottrell21329]

Hi David,

 

I’ve been having problems too with it not recognising my subscription number. I read your post regarding spelling of the surname & that was  spelt ok. I did however notice that the surname on the bag is in upper case entirely whilst that in my profile only had the first letter in upper case. Changed my whole surname to upper case and voila it works, back issues now accessible!

 

Regards, Martin. 

Edited By Martin Cottrell on 25/08/2009 17:57:27

[MichaelRParticipant @michaelr]

Hello David,

 

After trying many different permutations of my subscription number I finally succeeded thanks to your post.

 

I now look forward to going through the back numbers.  

[PeteParticipant @pete41194]

David,

I am an overseas subscriber thru EWA, I’ve also tried to input my subscription number with no sucess, I then emailed the above address at my hobby store and recieved no response from them, Since subscription number problems and how to resolve them have been well addressed for subscribers in the U.K. shouldn’t your overseas subscribers get the same attention?

 

Pete

[David Clark 13Participant @davidclark13]

Hi There

Email me direct and I will forward it to them.

regards David

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