Subscription and delivery of MEW

[Peter BellParticipant @peterbell11509]

 

I subscribed to MEW around 20-1-10 and got a subscription number. I expected to get this months issue but nothing has arrived through the door yet.

 

How long does it take to work through and do I need to go and buy this months MEW from the shops?

 

Thanks Peter 

[Peter BellParticipant @peterbell11509]

[David Clark 13Participant @davidclark13]

Hi Peter

Subscription would start with 161 and should arrive sometime next week.

You joined to late to get issue 160.

regards David

 

[Peter BellParticipant @peterbell11509]

 

Ok, Thanks Dave, got that.

 

Regards  Peter

[Bob Chapman 1Participant @bobchapman1]

Good luck Peter. I hope your experience is better than mine. I’m still waiting despite having joined in December and having the money taken on 6th January. Five phone calls and three different excuses later I’m still waiting. The latest (today) was “we’re out of stock but you will definitely have your copy by Tuesday”.
I’m not confident.

Bob

[Hugh GilhespieParticipant @hughgilhespie56163]

I also wish Peter good luck! I subscribed in late October and was informed that my first issue would be 158. It never arrived. Since then I have received one magazine only – issue 159. I called about 7 days ago to ask what was going on and was told that the outstanding magazines would be sent asap. Now I have received a letter saying that issue 158 is out of stock but my subscription will be extended. In the meantime, I stll haven’t received issues 160 and 161 although they are both available as digital copies. Pretty poor service I’m afraid.

 

Regards, Hugh

[EddieParticipant @eddie]

Some things seem to just not work. It seem to be a one way event. We pay and do not recieve our subscriptions. nothing wrong with our money. Satisfaction guarentee;

If we are not satisfied with your money, we will send it back. otherwise live with our excuses.

 

I Subscribed end of last year.

Got notified that I will receive from issue 160.

Up to date a couple of excuses later still no magazine.

Issue 161 is already available on the archive page.

 

Still wating for more excuses via Email.

to print a copy via the internet cost more that the magazine that were paid for.

 

Eddie

Phalaborwa South Africa.

[David Clark 13Participant @davidclark13]

Hi There

If you have subscriber problems, please email me with full details and I will forward to correct person.

If you just post on here, there is not much we can do.

regards David

 

[Anthony Spencer 1Participant @anthonyspencer1]

i subscribed in Jan and got the March edition in today post.

 

Well pleased

[William RobertsParticipant @williamroberts98085]

I subscribed in December,  Then got 4 identical letters acknowledging my subscription Just received copy 161 today which as you say is the March issue dont know what happend to the February 160 copy that the letters said would be the first  to arrive? but at least they have started coming.

[John CoatesParticipant @johncoates48577]

I subscribed early Feb 2010 (3rd I think)

 

Issue 161 plopped onto doormat today

Now looking forward to the book from the subscriber offer

Excellent !

[EddieParticipant @eddie]

I have been in contact with the subscription  department via email on a regular basis.

No Magazine just excuses.

That is why i placed it in public knowledge.

I have send you personally other issues, no reply.

Eddie

 

[Anthony Spencer 1Participant @anthonyspencer1]

Hi John

 

Yes I am also awaiting the book from the Subcribe Offer

 

[EddieParticipant @eddie]

Hi

Just got confirmation that both outstanding issues is in the post.

Will keep you posted.

Eddie

[David Clark 13Participant @davidclark13]

Please allow about a month from Friday for the book to arrive.

regards David

 

[Bob Chapman 1Participant @bobchapman1]

Issue 161 arrived on Monday and issue 160 today, so that’s me up to date. Pleased to get 160, it’s a cracker.

Regards,

Bob

[Hugh GilhespieParticipant @hughgilhespie56163]

Lucky people! I am still waiting for Issues 158, 160 and 161. I expect that before long I will also be waiting for issue 162. This is a truly appalling service, I wish I had never bothered to subscribe.

 

 

[David Clark 13Participant @davidclark13]

Hi Hugh

No point posting here, email me direct with the problem

david.clark@myhobbystore

include name, address and subs details if known.

Then I can get it sorted.

regards David

 

[David Clark 13Participant @davidclark13]

Mr Gilhespie 

We have resent your Jan and Feb issues on the 5th February and unfortunately the problems are due to the postal service and beyond our control.

regards david

 

[EddieParticipant @eddie]

Hi

I received my issues 160 and 161, as promosed on 16/02, in the post Yesterday (22/02/2010) Hope the problem is resolved for future deliveries.

Thanks

Eddie

Phalaborwa

South Africa

[Dave TointonParticipant @davetointon92281]

On the other side of the coin, I subscribed 3 years ago, the first copy arrived promptly and haven’t missed an issue yet!!!! Perhaps us Aussies are just lucky!!!!!

Regards

Dave Tointon

[Bill DawesParticipant @billdawes]

It seems to be just a recent problem, have subscribed to ME for 2 years without any problems, subs to MEW in Dec at exhibition and received issue 161 before (after much chasing) 160 arrived. Hope it all goes smoothly from now on.

Bill Dawes

[Peter BellParticipant @peterbell11509]

Still no sign of issue 161, not sure when it was generally available but from the reply I got on the 10th Feb I was expecting it fairly soon—unless it is in todays post!!

 

(Hi Peter

Subscription would start with 161 and should arrive sometime next week.

You joined to late to get issue 160.

regards David)

[John CoatesParticipant @johncoates48577]

Posted by David Clark 1 on 16/02/2010 20:37:00:

Please allow about a month from Friday for the book to arrive.

regards David

 

 Hi David

 

I’ve emailed you about this but not got a reply. When will the subscription offer book from issue 160 (Peter Wright’s “Model Engineering – A Foundation Course”) be delivered?

 

According to your reply above it should have been about the third week in March but still nothing

 

regards

 

John

[David Clark 13Participant @davidclark13]

Hi There

Trying to chase up this week.

You are not alone.

regards David

 

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