Here Michael this might help explain
Alan
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Thanks Alan, but it doesn’t really help
The booking is to have a SMETS 2 meter installed, by some outfit called SMS who are working on behalf of Shell Energy [now owned by Octopus].
I didn’t request it … they cold-called to tell me it would be done, and to arrange an appointment … at first I thought it was a Scam, but Shell confirmed the arrangement.
I am fed-up to the back teeth with follow-up calls and eMails, and just want to get it over with.
From what I have read, I will be surprised if it connects [my pacemaker monitor doesn’t!] … I tried to discuss this with them, but they just work to a script and don’t appear to have ‘Receive Mode’ enabled.
MichaelG.