Hi Rod,
Further to your discussion with Ian this morning, here is some more information which 'might' help you.
ARC only sold kits for the conversion.. say about ten years ago. I believe you purchased a converted machine second hand from someone. Are you able to find out if they installed the kit themselves?. We do not have any information about it now. All I can tell you is that if the kit was from ARC, it had NSK – Class 7 ball screws, and unless the previous user ran the machine hard, or failed to lubricate the nut, the probability of wear on the nut was low.
If the previous user had the kit installed on his machine by the late John Stevenson, then the installation contract was specific between him and John, in which case, ball screws other than NSK could have been used depending on that persons agreement with John at that time. Similarly, Rimo based in Scotland used to also buy manual machines from us and do his own conversion, using THK or SKF class 5 or 7 ballscrews, depending on what the customer was prepared to pay.
Other than above, to figure out whats going on, you will need to dismantle the machine.
Ketan at ARC.