seig SX3 dead???

[Paul LousickParticipant @paullousick59116]

Hi Simon,

My SX3 is also from Hare & Forbes, Sydney. Whether it is adequate for making TE parts depends on the scale of the model you intend to build. I am building a 6" scale Ruston Proctor SD traction engine (10" dia boiler, 24" dia rear wheels) and have been able to make most of the parts with it. Some jobs I have had to do on a larger machine.

Paul.

[JasonBModerator @jasonb]

Did all my 2" Fowler on the X3 without stretching it, the larger hit & miss engines that I tend to do more of at the moment can be a squeeze but not been beaten yet.

[Douglas JohnstonParticipant @douglasjohnston98463]

If only we all had the scruples of fizzy and behaved well. I too would never dream of returning an item I had damaged but was speaking to a shop owner recently and was amazed to hear what some of our fellow citizens get up to.

If the shop owner has been cheated in the past it is only to be expected if they take steps to reduce the loss to them.

Doug

[Neil WyattModerator @neilwyatt]

Private sellers can be worst of all. I bought a used brushed mini lathe motor through the ME reader ads as a spare from an elderly gent. When I eventually came to use it, two of the windings were blown.

Now that is a dirty trick..

Neil

[Ketan SwaliParticipant @ketanswali79440]

We are all human. Our judgements are governed by our experiences in life.

Life is complex, governed by budgets amongst other things.

In our experience, there are a growing number of beginners with restricted budgets, some of whom – blow motors or control boards. So, either they don't know that it is their fault, or they know that it is their fault and admit it, or they know it is their fault and they don't want to admit it (minority).

Always difficult to make a judgement call when this happens. Normally, if they blow a motor or board knowingly or unknowingly and they admit it, ARC is sympathetic and reasonable and tries to help them by offering a discounted replacement..if they have directly bought the component from us. I would like to think that other sellers act in a similar way.

It is when they don't admit to their fault knowingly, or they don't understand that the damage has been caused by their own hand, because they fail to understand the results of their own actions, the situation becomes difficult. In such cases, thankfully the majority understand after we explain further, but there is still a minority which fails to accept..especially because of the amount of money they have just spent.

Having said all of the above, there are occasions when a machine manufacturer or a seller can get it wrong. Unfortunately, in my opinion, Daz's case was one of those situations at that time, even though his machine was from another seller.

Ketan at ARC.

Edited By Ketan Swali on 16/01/2016 10:53:34

[Ketan SwaliParticipant @ketanswali79440]

Posted by Neil Wyatt on 16/01/2016 10:29:47:

Private sellers can be worst of all. I bought a used brushed mini lathe motor through the ME reader ads as a spare from an elderly gent. When I eventually came to use it, two of the windings were blown.

Now that is a dirty trick..

Neil

Oh Neil, you just walked into this one…

Great example of exactly that, on thread link

The guy 'Savinay Bhari' (no disrespect to him) – probably still new to the hobby – limited budget, waiting for a reply. Currently on page 9. A lot of people tried to help him. He gives the impression that he knows a bit about what he is doing (see his post 24/3/2015 – last year). Also see his link to another guy 'who knows it all about brushless, quoting incorrect parts with high prices'…in short – blind leading the blind, outcome of which was zero. 10 out of 10 for enthusiasm and desire to solve a problem, but bad purchase experience off ebay, led to further problems.

Anyway, I am guessing that after reading fizzys post (good thing if he did) and seeing fizzys picture of the blown motor on another thread (C3/X2 brushed motor), it may have prompted him to check his motor (C2 brushed motor), and finding the same results, it may have prompted him to purchase a new spare C2 motor from ARC. When he called to purchase the motor, everything was explained to him in a similar manner to fizzy, but having read and kept track of SBs thread, our Ian also asked him about his board, to which he replied that he had repaired it after the guidance on the thread. All well and good so far. understandable due to budgets etc…

Within one or two days of suppling him the motor, his latest post comes onto the thread about problem with a 'second' board. So now little puzzled!…What happened?

Ketan at ARC.

[Steve WithnellParticipant @stevewithnell34426]

Posted by Neil Wyatt on 16/01/2016 10:29:47:

Private sellers can be worst of all. I bought a used brushed mini lathe motor through the ME reader ads as a spare from an elderly gent. When I eventually came to use it, two of the windings were blown.

Now that is a dirty trick..

Neil

I bought a microphone (eBay seller) – couldn't get it to work, checked all the wiring and nothing found. Stripped it down – no mic insert. Now that is a dirty trick…

Steve

[John Stevenson 1Participant @johnstevenson1]

Posted by Neil Wyatt on 16/01/2016 10:29:47:

Private sellers can be worst of all. I bought a used brushed mini lathe motor through the ME reader ads as a spare from an elderly gent. When I eventually came to use it, two of the windings were blown.

Now that is a dirty trick..

Neil

Another what I think is a despicable trick and we all finish up paying for it happened on the UK.rec.crafts.metalworking forum some years ago when it was popular.

Guy comes on and asks if anyone has one of the 7" core drills as he needs to drill one hole for a waste pipe. Anyway no takers as either no one had or he was too far away.

So later he posts " Sorted – went to B&Q, bought one, went home, drilled the wall then took it back and told them it wasn't fit for purpose and got my money back "

Another case I can attest to is I sent a board out for a CNC I had built as the guy said the old one had burnt out, why I have no idea but was suspicious.

Couple of weeks later he reckons that one has packed in as well so asked for it back for checking and I'd send another new board out.

When the board came back it wasn't the board I'd sent as I had made a very slight mark on the board so I knew.

What I was getting back was the original and this scumbag was trying to get a spare board at my expense.

Told him in no uncertain terms to go forth hence and replicate but only using two words, one beginning with F

The vast majority of people I deal with are decent upstanding citizens but you always get the few who can't stop pissing about with something until they break it and then say "I didn't do that, it's not fit for purpose, distant selling regulations and all that crap "

It doesn't matter how well you explain things, write it out and lay it out 5 out of 10 people won't follow the instructions.

Take this board and pick a subject where someone is asking for help on a subject. Out of 10 replies you will get 11 answers and out of those 11 answers 5 are not even relevant to the subject.

Happened the other day, guy with a Super 7 problem wanted some help. Some twonk then goes on to say how it works on his ML7 which is totally different.

OK rant over

[Steve WithnellParticipant @stevewithnell34426]

Question. Where are the Axminster, Warco, Amadeal , Clarke, Chester reps contributions? This thread has been running for over a year, the core topic is electronic speed controls and motors for chinese hobby machines. Are Arc the only people that know or care about this stuff ?

Steve

[CirclipParticipant @circlip]

It all takes time. It took long enough for the Taiwanese to vacuum impregnate the lecky motors to stop them "Singing". First job in UK was to fit a Blitish jobby.

 

Regards Ian.

 

 AND empty part of Taiwan out of the castings. (Must be written into the production control sheets somewhere)

Edited By Circlip on 16/01/2016 12:49:04

[John Stevenson 1Participant @johnstevenson1]

Posted by Steve Withnell on 16/01/2016 12:18:41:

Question. Where are the Axminster, Warco, Amadeal , Clarke, Chester reps contributions? This thread has been running for over a year, the core topic is electronic speed controls and motors for chinese hobby machines. Are Arc the only people that know or care about this stuff ?

Steve

.

Dunno but after a year someone ought to kill this thread and bury it before it crawls off on it's own.

[daz nosworthyParticipant @daznosworthy]

good point Steve : )

I approached ARC as I had no interest from Axminster, not seen any posts from Axminster on this, or any defence of there customer service, I am sure as Ketan said, there are many stereotypes of customers, in my case I am a time served engineer and 25 years a machinist , I have worked multi axis CNC mills, and I run my own engineering design business, In short I know what I am doing…

the mills in question are sold as HOBBY mills and IMO probably would get more abuse than the pro ones as you will have a steep learning curve as a novice, even though the limits of drill/mills are advised

It would seem the early mills had little in the way of torque reaction control, the latest boards are way better in terms of tech, the sad thing is you need to replace ALL the hardware at once if it fails as none of the parts are compatible, I have now fitted trip switches to all the 240v plugs on Ketans advice to help with any issues with power supply and so far so good, but machine placement bares consideration here, a damp shed is not a warm garage, and I also heat the shed before use

we have to consider even the basic prototrak mills I used in my business are hardy machines, and I ran one all day for 7 years without any issues, but it cost me the best part of 10k secondhand, with the better mini mills coming in at way over Seig, Seig are considered great value IMO if you know there limits, with updated boards they are a great buy, and it seems to me in my experience Ketan goes a long way to keeping his customers happy

Axminster on the other hand seem to care little, maybe its just a hope that most customers wont bother returning there items, or maybe I just caught someone on an off day ; ( but in the long run, I think Ketans attitude will pay off in the end, I rarely use Axminster these days, I would however prefer to give ARC my money as I respect there values

so the latest mills are a big improvement and it must be noted my boards were the first ones, so not a reflection of the latest stuff, I would not hesitate to buy another SX3, the tech at this end of the market is moving constantly and no doubt improves all the time, I see little out there to compete with Seig at these prices, but I would say choose your seller wisely : )

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