I figure you guys have experience with this, so I’m asking for your advice.
I ordered two of these window wells. This is common in the area of the US where I live…A full basement, with windows, and these window wells on the exterior.
Anyway the two I ordered arrived damaged. The image shows part of one. (The ad photo makes it look chromed, but it isn’t.) They’re both damaged this way, full length, both sides. Hard to believe the stamping machine made all of the curves and bends flawless and then totally screwed it at the ends. The product is “galvanized steel”, which to my understanding is just a surface treatment and will rust when damaged in this way. The part below ground will, I assume, rust…but at least will be out of sight. The part above ground, will look kind of trashy.
Dealing with customer service is a huge pain. Send them back, wait for replacements, pray the new ones aren’t damaged.
Would you just attempt a fix? And if so, how? I suppose smooth the rough gouges and spray with a galvanizing paint? The skeptic in me says such a thing probably doesn’t bond well.
Mike