Reply to Post Disappears

[TrickyParticipant @tricky]

I have tried 3 times to reply to the post about not being able to view the Digital Editions using 64bit IE9 and each time the reply just disappears after I hit the “Add Posting” button.

Any suggestions?

the reply I was trying to post was

“I use Windows 7 and IE9 – both 64bit and have no problems viewing the digital issues.

The latest version of Adobe Flash does support 64 bit systems so check you are using the latest version; mine is 10.3.181.14″

Richard

I have tried 3 times to reply to the post about not being able to view the Digital Editions using 64bit IE9 and each time the reply just disappears after I hit the “Add Posting” button.

Any suggestions?

the reply I was trying to post was

“I use Windows 7 and IE9 – both 64bit and have no problems viewing the digital issues.

The latest version of Adobe Flash does support 64 bit systems so check you are using the latest version; mine is 10.3.181.14″

Richard

Edited By Richard Bunting on 26/05/2011 19:45:57

Edited By Richard Bunting on 26/05/2011 19:46:31

[TrickyParticipant @tricky]

[Les Jones 1Participant @lesjones1]

Hi Richard,

I am entering this reply win7 64 bit and IE9 64 bit as a test. I do not have access to the digital archive so I cannot test if that works on this system.

Les.

[John CoatesParticipant @johncoates48577]

Richard

 

Sometimes when you navigate the site, moving between posts and threads, the site can lose the fact you are logged in. Usually the “Post a reply” box is lower than the top of the screen so you can see if you’re logged in. Hence when you hit the “Add Posting” button you’ve no idea you’re not logged in and you lose everything you’ve typed. Happened to me on a few occasions, mainly using my son’s Macbook.

 

John

[BeagleParticipant @beagle]

I have had similar troubles in the recent past; type a reply, hit post, and text dissapears with no post submitted. Seems to be how IE9 handles some websites.

 

The fix is to run IE9 in ‘compatibility mode’ (makes ‘older websites display correctly’ – not my words!). In the address bar click the little icon that looks like a page torn in two – that enters compatibility mode, then re-load the page (press F5 or refresh) re-enter your text and try submitting again. Probably doesn’t make any difference whether it’s 32bit or 64bit IE9 that’s causing this issue although note that a huge number of IE9 users still favour 32bit IE9, because a number of 3rd party add-ons (including Flash) have only supported 32bit IE so far (I note there’s another recent post on this).

 

As a tip for any website – prior to submitting a post select all the words in your posting (CTRL_A), and then copy them (CTRL_C) before you hit the submit button. The number of times I’ve lost text on websites….tsk. When it all appears to go wrong just paste your reply from the clipboard back in to a blank form again to avoid having to re-type.

[Chris TriceParticipant @christrice43267]

I’ve had the same trouble having just upgraded to Windows 7 64 bit.

[Author]

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