True and rather funnny story.
Could be long so go get a coffee.
Many years ago I was associated in the re-design of the Poole wood lathe known as the 28/40

The original design was done in wales and the manufacture was done in Taiwan.
Taiwan at this time is about where India is now, loads of crap was being produced and no follow on with the factories.
The biggest problem with this lathe was a big speed range it needed which was achieved by three sets of expanding pullies on 3 shafts but low speed meant plenty of belt slip and loss of torque.
Ray Poole asked me to look at doing a better design using an Inverter drive.
Silverdrive had tried and failed as they just relied on the inverter for the speed range which meant that low torque was even worse than the varispeed machine.
I used an uprated inverter and 4 speed on poly vee belts which cured all the problems and made a nice smooth machine with bags of torque for bowl turning.
Biggest problem I had was because the original shafts were on machined fixed centres the pulleys had to match so the belt length remained constant.
So out came the design book and there was every formulae in there except how to work out D2 given D1, the belt length and centre distance, plenty for blet length and centre distance but these for me were written in stone.
So a call to the people who published the design book but I could not get across what i wanted, or more to the point they were not interested.
Basically the big formula that took into account arc contact , Pi, theta, ear of bat and tongue of newt needed transposing so I was working out what D2 was ??????
However algebra was not my best subject at school.
[b] SCHOOL ??????? [/b]
So sent School a fax addressed to the Maths department explaining as I was born in 1948, the year that nice Mr Bevan said we were going to be looked after from the cradle to the grave would they mind doing this transposition for me as I wasn't paying attention that day ?
Two days later got a fax back with the transposed formulae.
Now that's what I call service.