Pop up ad on home page

[Neil WyattModerator @neilwyatt]

Hello Jack, fair enough, but this is what I got back anyway:

To quote the copy that goes out on all of our inserts:

“There’s no obligation to continue, so if you’re not 100% satisfied you can just cancel before your last issue and not pay a penny more. If you’re happy (which we’re sure you will be) we’ll automatically continue your subscription at a fantastic discounted rate, giving you great savings on the shop price!”

So provided that they cancel their direct debit before reception of the last issue of their 3 for £1 trial they are fine and won’t continue at the follow on rate or be tied in to the 12 month minimum term, if they don’t cancel before reception of the last magazine of their trial they will continue and be tied to the 12 month contract, after the initial 12 months they can cancel at any point however..

So you can cancel during the trial period, but if you don't then you are on board for 12 issues.

Neil

[Edgar Vin 1Participant @edgarvin1]

There is plenty of space on the homepage for advertising offers like this and pop ups could deter newcomers from returning as you never know what is lurking behind one – click the little x and download a trojan .

[Neil WyattModerator @neilwyatt]

It was only there for a weekend two months ago and still folks complain…

Advice: use Firefox and never worry about a download you haven't approved.

Neil

[Michael GilliganParticipant @michaelgilligan61133]

Posted by Neil Wyatt on 27/08/2015 10:21:41:

It was only there for a weekend two months ago and still folks complain…

.

Well, I did respectfully suggest that you closed the thread as 'solved'

MichaelG.

[Enough!Participant @enough]

It's quite easy, especially for newcomers, to respond to a thread without noticing just how old it is.

[Author]

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