I recently placed an order for a smallish quantity of materials from GLR diss,
The order was for some one and a half inch dia steel rounds and a number of
other fairly heavy items to include one two foot length of brass tube of 1 inch
dia x16g,The long parcel arrived in good time well padded and packed, But
on opening the parcel i found that the brass tube had been crushed both
ends for a length of at least 6 inces both ends,Now most of you will realise
that 16gauge brass tube is not exactly thin walled tubing,So one would have
stretch ones imagination to imagine the violence and abuse that package
was subjected to, So i phoned GLR and informed them of my disapointment,
There was no quibble or argument and i was assured that the item would be
replaced asap,Which did not surprise me as i have always had good service
from them,But this incident dose pose the question,What is the mind set of
a person who can treat valuable packages in this way,?,