A response about the ‘extra characters’ that StewA is suffering:
All computer text starts with instructions about the typeface, the size, the spacing, and so on. Then comes the binary code for the letters, punctuation etc. The computer turns this long string of ones & zeros into what you see on the screen, and should not show any of the coding messages. Here, there is a fault in any of:
a) the program in which the text was originally keyed-in;
b) the program in which it was sent to ME-HQ;
c) the program which turned that text into what we now see on our screens.
d) and perhaps at least some of our own system which allows the electronic message via wire or fibre to appear on our screens. But this is doubtful, as it seems others get the same effect or at least something similar.
And I doubt whether you or I will have ready access to all of these potential sources.
Sorry – I did not design any of these systems – Tim