Andrew
I can email the wiring diagrams, but before that, a couple of things to check:
Firstly, the changewheel/drive cover microswitch. The changewheel door is heavy, and it has a habit of dropping over time, and when it drops it isn't sufficient to release the door safety interlock. Your friend should tighten the door mounts before doing anything else, and make sure the door shuts securely.
If that doesn't fix it, check the chuck guard microswitch operation, as well as the changewheel cover one.
If it has a mushroom emergency switch (not the one on the headstock, a cabinet or floor one), check the mushroom is fully released by unscrewing the top and making sure the contacts inside are free to complete the circuit.
Lastly, if the above doesn't work, check the contactors are contacting/releasing properly.