Usually there are 2 settings for external control,
1st is Source of runtime frequency control :- set to Potentiometer.
2nd is Source of runtime command:- set to External signal control. The wording in your manual may differ a little but the basics are the same.
If the parameters are set for remote operation ensure that the 3 wires for the rev/fwd are connected correctly.
The usual layout for fwd/rev is :- 1 wire to FWD, 1 wire to REV and the 3rd wire should either go to the CM/Com (common) or earth if no common terminal.
If the connections are ok recheck the parameter settings.
On many of the VFD's I have used the jog only works with the e-stop button engaged.
ALSO on some remotes on Ebay etc the wiring for the remote:- fwd = Blue, rev = green, and control signal for 24v/12v/COM = red. In many cases you use the Com or Earth terminal. The wiring colours are not very intuitive so care needs to be taken there.
regards
Edited By Oldiron on 29/01/2018 21:13:09