MEW Digital Archives

[Robert GeorgeParticipant @robertgeorge91087]

 
Thanks Sid — yes, that is the link I’m using, and it now *only* shows the digital archives, and not the current issues.

Up until recently, I had both links there:

 

My MEW subscription finally got re-started in March, so it’s not like my subscription has run out…

Edited By Robert George on 01/06/2010 18:42:43

[Gone AwayParticipant @goneaway]

Posted by Robert George on 01/06/2010 18:40:11:

 

My MEW subscription finally got re-started in March

 

Does that mean that you renewed in March? It sounds as if there might have been some kind of hiatus around that time?

 

In any event, it seems to me that, from time to time,  a few people  here have reported that their subscriber numbers (<My Account> <My Details&gt has stopped working for them. Sometimes they have entered them wrongly but sometimes they have to get a new number from MHS.

 

What I’m thinking is that perhaps, if you had a discontinuity in your subscription, your old subscriber number may have been discontinued. I would first check that the subscriber box is, in fact, still filled in and then contact MHS about the problem. David Clark might help (he has before in these cases) or you could contact the subscriptions email address.

[Robert GeorgeParticipant @robertgeorge91087]

Posted by Sid Herbage on 01/06/2010 21:41:38:

Posted by Robert George on 01/06/2010 18:40:11:

 

My MEW subscription finally got re-started in March

 

Does that mean that you renewed in March? It sounds as if there might have been some kind of hiatus around that time?

 

No, it means I sent the renewal in December, and I didn’t get an issue until March

[Fred MillerParticipant @fredmiller19582]

Thanks John for your comments, I am glad to see there are others with these problems,

Reading the forum post from GORAK, ‘ to which I mostly agree’ it seems that this computer wizardry is not doing anyone any good.

 

Sid, reading your post re “Extra” to “Go to digital archive” I’ve tried that and still only get 146-164, issues. I made my Archive subscription 07/04/10 and got conformation. Do you know if the subs. number is the same as your paper subs. number ? I never received any thing different . Fred.

[GorakParticipant @gorak]

Fred, your paper subscription number and your digital archive subscription number are different.  I initially had problems with my digital subscription when I entered (cut & paste) the number with all of the leading zeros that were contained in the number supplied.  Once I dropped the leading 0’s it started to work.

 

Steve

[Robert Miller 1Participant @robertmiller1]

I subscribed to the paper version back in January through Express Mags in Montreal.  I didn’t realize that tht included access to the digital back issues until this months edition arrived in which the editorial indicated that subscribers had access.

 

My problem now is a subscriber number.  I phoned Express Mags and got a seven digit number that doesn’t work.  I tried e-mailing customer.services@myhobbystore.com but that bounced.  

Earlier, not realizing it was included with the subscription, I had attempted to subscribe to the digital edition as a paid subscription and after entering all requested information was advised I would get a subscription number by e-mail.  It didn’t arrive and my credit card wasn’t debited.  Concerned that their website had been spoofed, I emailed regarding my experience (or lack thereof) but never received a reply so I didn’t try again.

I used to buy both Model Engineer and  Model Engineer’s Workshop at our local Chapters but boycotted both magazines after Magicalia demanded J.W. Early remove all the scanned back issues he had posted on his Yahoo group.  I subscribed to MEW after learning that Magicalia was out of the picture.  Unfortunately, it is beginning to look like My Hobby Store is no improvement.

 

The message I would like to convey to My Hobby Store is that you have to smarten up your customer service.  Bouncing and unanswered e-mails are not acceptable.  Don’t make impossible to sort out what should be simple problems.

[Fred MillerParticipant @fredmiller19582]

HI Robert.  I have sympathy with you mate, I had similar experience with my MEW magazine subs. But it seems to be ok now, thanks to some work by Heather.Morrison@myhobbystore.com    try Heather it might surprise you.  As far as the Digital Back Issues, goes, I paid my money and got a confirmation letter back by e-mail  23/04/10 which said that a subscription number (different to the MEW paper version) would be mailed to me, I am still waiting.  But looking at the quality of the digital and the time it takes to get the page you want, I think I wasted my money.

Or is it all only a Miller Problem?       Fred Miller Australia.

 

[Author]

Posts