Another datum point in the demise of Canada Post:
A few week ago I ordered a book from Tee Publishing in the UK – duly sent on April 13.
Yesterday I had an email from Tee Publishing saying:
"We sent your package on the 13th April, yet have had it returned to us stating the address was incomplete, please confirm your address so we can try and get this to you"
I confirmed the address and asked which carrier (Royal Mail or Canada Post) returned the package.
I had another email from Tee this morning saying that the address confirmation was exactly as used on the package and that it was Canada Post who had said it was "incomplete" and returned it.
Just to clarify, my city (Mississauga) is the 6th largest city in Canada, it's name is pretty much recognised nation-wide and the postal code, which was included, is alone enough to identify the destination within half a block on one side of the street (the local postie could actually manage from there).