The latest scam call I put them on speaker phone and just let them talk. They realise I am not paying attention, and say are you there and such, then I said, yeah. I interrupt and say yes, I need a laptop, how much are your ones. Then gone. They are still in the model of trying to get credit card details for fixing laptops with internet connection issues. The irony of it all, is our land line goes through the fibre and we have no copper wired connection, so no internet no phone. The other one is pretending to be from a bank, and that they have stopped the card due to fraudulent activity being discovered. They then say that they need to confirm your identity before proceeding, even though they have called you. They have done some basic research and knew our old address, from an old phonebook listing no doubt. She corrected them with the new address. They asked her to check the account online. Then when my wife said that she can not see any such transactions, they ask her to confirm the account number that she is looking at. Then they convincingly say, that it will most likely not show up until the next day as the accounts are updated over night. They then asked her to confirm the card number, and I wrote down scam, and said tell them the wrong 3 digit numbers, and password. She had already gone too far when I realised what was happening. The phone number was from Auckland it seemed. We provided this to the bank bank, after I disconnected the call to my wifes discuss. She thought they really were the bank. So we called our branch and got the card cancelled, and have a new card with a whole new number on the account and on the card too. While on the phone to the real bank, a transaction for $990 was going through. The scammers keeping under the 1k level of alert. The number we saw, was actually offshore , we did not get to find out where. The new card was retained by the branch, and she needed the whole 9 yards of proof to collect it and sign for it at the counter. I noticed that with our online banking now is a warning that if anyone is calling and requiring you to go and log into your online account, it is a scam. They did not need the last 3 digits to try and get money from the card, nor did they need pin number.
Edited By Neil Lickfold on 19/08/2022 23:48:12