Late delivery of magazines due to adverse weather

[David Clark 13Participant @davidclark13]

Hi There
I have received the following from our subscription fullfillment house.
Note that the delivery of all magazines is affected, not just ME and MEW.
regards david

Dear All,
Due to the adverse weather conditions and the impact on delivery of magazines and newspapers we have now applied the following message to the Contact Center telephone lines:

 “If you are calling regarding non receipt of your magazine, we have been advised by the Royal Mail that the adverse weather conditions are continuing to disrupt their delivery service.  Particularly affected are our weekly titles, however, they will be received once the Royal Mail resume normal service.  Please may I also ask at this time for you to allow a further 5-7days after the on sale date for delivery of our monthly magazines.  We need to ask for your patience as this situation is entirely out of our control. If you have another query please hold for the next available agent.”

Kind Regards,

Andy.

 Andrew Taylor

Group Client Services Manager

 CDS Global
http://www.cdsglobal.co.uk

Tower House, Lathkill Street, Sovereign Park, Market Harborough, Leicestershire, LE16 9EF

 

[David Clark 13Participant @davidclark13]

[wheeltapperParticipant @wheeltapper]

Thanks for the heads up David.

Cheers

Roy

[Richard ParsonsParticipant @richardparsons61721]

My M.E arrived last week. Bad weather is normal in Hungary at this time of year.

[TomkParticipant @tomk39956]

My magazines have not arrived yet.

 

It must just be the magazines that the post office are not delivering

 

 I required a spare part for my milling machine from Arc Euro. Phoned them Friday 15:00 envelope franked as posted at 17:12 and arrived here in west coast Scotland 10:00 am today Monday 20th. Now if the post code of LE16 9EF  is the place that the printing company post there magazines then its strange that Arco Euro which are 21 miles away post code  LE7 1NA can get parts delivered by royal mail why not magazine printing company.

[V8EngParticipant @v8eng]

No trouble getting mine at Smiths!

[Peter G. ShawParticipant @peterg-shaw75338]

Yes, well now. I have been ordering left right and centre to avoid the VAT increase, and I only started last week. There are only two outstanding items left, mind you one’s a really heavy one, and the other was only ordered 3 days ago. I’ve used Axminster, Machine Mart,  Hemingway, CES and Greenwoods. So I don’t understand why Royal Mail are not delivering. And what happened to the missing mags, eg MEW 171? Perhaps they need a good dose of privatisation!

 

Peter G. Shaw

[Nicholas FarrParticipant @nicholasfarr14254]

Hi, both MEW172 and ME4393 have just been pushed through me post box. Might wait till Xmas day now before I open and read them.

 

Regards Nick.

[Gordon WParticipant @gordonw]

Got the first postal del. for 2 weeks yesterday, at a house near me. No mags. at all, just bank statements and ads.

[TerrydParticipant @terryd72465]

Still no MEW 172 yet and only one more post before Christmas

 

Terry

[TigermothParticipant @tigermoth]

January RCME arrived yesterday. No signs of MEW. Lets hope it’s here tomorrow.

[David Clark 13Participant @davidclark13]

Hi There

I have had Model Boats and Model Engineers’ Workshop.

No sign of RCM&E or Model Engineer.

regards David

 

[BazParticipant @baz89810]

Still waiting for ME 4393 and MEW 172. EIM arrived today, about 6 days later than usual.

[wheeltapperParticipant @wheeltapper]

Hi

M.E 4393 and M.E.W 172 arrived this morning in Norfolk.

I’ve got something to read over Christmas now.

 

Roy

[George ScollayParticipant @georgescollay44108]

Hi, My M.E.W arrived in Orkney Isles North Scotland yesterday

[Bob LambParticipant @boblamb44747]

We know how to cope with “adverse weather ” in North London – 4393
arrived yesterday and 172 a day or so earlier.  By the way our postman
wears a red hat and uses the chimney.  A Happy Day in the workshop to
all who can manage it – I think I have been allocated “some” other
duties.  By the way I look forward to David’s 1000th post – I trust it
will be festive!

Bob

[KEITH WELCHParticipant @keithwelch34444]

ME arrived yesterday, 23rd. Seems Royal Mail are being ‘selective’ with what they deliver. Still waiting on MEW. Makes me think it makes sense to check contents at my local Smiths, where it has been on shelf for days.. and buy if interested, rather than subscribe to cost of extra copies of little interest in these times of cutbacks.

regards,

Keith

[KWILParticipant @kwil]

Still nothing in NE Hants, now 7 days after “on shelf” day. The mail delivery office is empty so where are they?? Looks as though WHS will have to be visited!

Edited By KWIL on 24/12/2010 09:46:04

[Peter Wood 5Participant @peterwood5]

Last mail delivery just arrived here in SE Berks and still no MEW a week after it was on shelf in WHS!  My wifes Good Housekeeping was delivered today. Not sure that I believe any of the ‘excuses’ about Royal Mail and the weather any more.

[broncoParticipant @bronco]

Last mail posty just waved as he went by!  no mags for Xmas ah well such is life happy Xmas to all and safe journeys if you are travelling

[Anonymous]

It all seems very inconsistent, I got my MEW on Monday (20th) and ME on Tuesday (21st). I wonder if the distribution company use the Royal Mail for the whole delivery, or uses one of the competitors for distribution and the Royal Mail only for the ‘last mile’ of local delivery?

 

Slightly OT, I have some insulation for the workshop on order, that should have been delivered last week. Rang up yesterday to ask why it hadn’t been delivered, fully expecting the snow to be given as an excuse. Turns out the depot ‘lost’ the delivery note, so the order became invisible.

Regards,

Andrew

[TomkParticipant @tomk39956]

ME 4393 arrived in post today but no MEW 172 so I now consider the MEW as  lost in post and will be asking for another one to be sent out.

 

All other items I ordered have been delivered so no excuse for the MEW being missing.

 

TomK

[KWILParticipant @kwil]

Last delivery has just passed me by, here in NE Hants. Is this just a coincidence that the adjacent SE Berks is also missing out??  Andrew, all by Royal Mail I am afraid.

 

I am getting other items delivered the following day from other places “as usual”. 

 

I will have a double claim against “Distribution”

Edited By KWIL on 24/12/2010 12:19:19

[modeng2000Participant @modeng2000]

The same as KWIL said, just the usual Christmas cards.

 

John

[David Clark 13Participant @davidclark13]

Hi There

Lots of people have received ME, lots have received MEW.

Some have received one but not the other.

Magazines are probably delivered to Royal Mail sorted into postcode areas.

It is cheaper if they go out ready sorted. 

regards David

[Author]

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