9mm is not a lot is it exactly repeatable?
Is it a simple deviation from the zero starting point with the rest of the cutting simply displaced by 9mm?
If the machine is only used for one job without pattern changes I guess that makes a software problem less likely?
I wonder if there is a way to offset a cutting program in the machine setup that someone has accidentally set.
Is there is no possibility of a loose grub screw or other screw allowing a pulley to partially rock or slip? Nup that is not logical The error should be random if that is the case. Check just the same!
If it only happens at start up: I would be asking him to photograph the home limit switches and email the photo to you maybe the home limit switch or possibly 2 switches a hard stop switch plus a limit are incorrectly set? If you are able to run the machine with the laser turned off and the security door open are the limit switches being touched as the carriage homes?
They may be micro switches or optical vane switches like you find in printers. Occasionally proximity or other switches are used.
I used to run a machine that homed by traveling over the home positioning limit until it hit the hard stop limit switch then the software slowly reversed the carriage back over the home limit switch until it was just released.
The problem is there are many different ways to do it. There are many threads on The Mach 3 forum discussing methods.
Hmmm not much help.
Regards
John
Edit:
They mention belt slipping not sure if the model is the same:
http://www.youtube.com/user/FullSpectrumLasers/videos?flow=grid
Edited By John McNamara on 02/03/2014 12:26:15