In reply to Ian Johnson's post with a picture of the drawing, I recently bought the set of drawings for Lady Stephanie, but the quality of my drawings was nowhere near as good as Ian's. Mine looked like 4th generation photocopies and were so poor that a lot of the detail was very difficult to see.
I complained to Reeves, but was met with a very curt reply from the lady on the phone to the effect that they wouldn't change them or give me a refund.
I wrote to them with an official complaint and was told that there was nothing wrong with the drawings.
I will certainly NEVER use this company again, and would advise others to do the same. They don't deserve our hard-earned cash.
Peter