Issue Reading New Digital Viewer

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Issue Reading New Digital Viewer

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Viewing 25 posts - 51 through 75 (of 138 total)
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  • #395640
    Neil Wyatt
    Moderator
      @neilwyatt
      Posted by Fowlers Fury on 10/02/2019 11:35:34:

      "Why don't they just do what most of the other magazines I read online do and publish these as a PDF. You still have to be a subscriber to access them so what's the problem?"

      Possibly because it is considered too easy to redistribute pdf versions e.g.within M.E.Socs.?

      Because it is too easy to make rip-off pdf versions available on line.

      Last year on our behalf the Publishers' Association issued over 4,000 take-down notices for pirate copies of ME and MEW.

      Without that help, our digital sales would be hurt pretty hard.

      Also, as many of our readers are members of societies, I wonder how many subscriptions we would lose through clubs distributing PDF copies compared to having a paper copy in the clubhouse?

      Without sales income, there would be no magazine…

      Neil

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      #395652
      Neil Wyatt
      Moderator
        @neilwyatt
        Posted by Gray on 10/02/2019 09:09:53:

        So typical of a web R&D dept doing very little R and absolutely no D!

        Gray,

        This reader has been around for donkey's years, it's an off the shelf product, not an in-house one.

        Neil

        #396415
        JES
        Participant
          @jes

          I can no longer print from pocketmags so I am unable to take pages to the workshop, I am beginning to wonder if it is worth the subscription

          jes

          #396438
          Steambuff
          Participant
            @steambuff

            I can't print in PocketMags or through the Archive on this site either. (IE and Firefox)

            Thats now 1 digital issue of MEW and 2 digital issues of ME that are not fit for purpose!

            I'm going to cancel my subscriptions and demand a refund …..

            MTM should have reverted back to the old viewer/format as soon as the issue was raised and not just blindly go on publishing issues that are not fit for purpose.

            Dave

            #396445
            Michael Gilligan
            Participant
              @michaelgilligan61133

              If that's how digital publishing is designed to work

              Please don't ever stop publishing a print version !!

              MichaelG.

              #396449
              Frances IoM
              Participant
                @francesiom58905

                Michael G – I guess you will be well aware of http://www.gnu.org/philosophy/right-to-read.html – however several specialised print journals in both computing and electronics have either disappeared or become digital only. The great advantages of digital come with many significant disadvantages one of which is that someone else can be given full control over what and when you can read

                #396453
                Michael Gilligan
                Participant
                  @michaelgilligan61133

                  Exactly, Frances

                  MichaelG.

                  #396461
                  Gray62
                  Participant
                    @gray62
                    Posted by Neil Wyatt on 10/02/2019 18:37:16:

                    Posted by Gray on 10/02/2019 09:09:53:

                    So typical of a web R&D dept doing very little R and absolutely no D!

                    Gray,

                    This reader has been around for donkey's years, it's an off the shelf product, not an in-house one.

                    Neil

                    The implementation/integration of a replacement feature still needs to be carefully tested to ensure it is fit for purpose, that's the R&D to which I refer.

                    It so obviously needs its configuration 'fine tuning' something which should have been done long before it was 'inflicted' on an unsuspecting readership.

                    I echo the sentiments of others, put it back as it was or find a reader that is suitable for the task. I read many other publications online and none are as bad as this one.

                    I'm so glad I didn't give up on the print part of my subscription. Even the pocketmags reader is better than this and that frequently crashes!

                    Gray

                    #396518
                    JES
                    Participant
                      @jes

                      This is a copy of an email received from pocket mags that puts the problem back in the publishers court

                      jes

                      Hi John,

                      Thank you for your email!

                      Unfortunately, digital issues are created by the publishers to be used solely for digital purposes. Because of this the digital issues are not compatible to be printed off. Alternatively, you can also contact the publishers directly as they may be able to assist you further.

                      If you are looking for the print subscription of a title, you can go to our sister site magazine.co.uk who facilitate print subscriptions, or go directly to the publishers.

                      Warm Regards,

                      Suzanne

                      Pocketmags Customer Service

                      Help@pocketmags.com

                      On Fri, 15 Feb at 3:24 PM , jesofmi <jesofmi@aol.com> wrote:

                      Up till now I have been able to print the odd page from Model Engineer to take into the workshop. This facility seems to have now disappeared is this a problem at pocket mags or with the html5 reader

                      Regards

                      John Stannard

                      Sent from Mail for Windows 10

                      #396519
                      JasonB
                      Moderator
                        @jasonb

                        JES you need to be aware that the Pocketmags VIEWER has never had the option to print a single page so there is no problem at their end.

                        MTM up until about a month ago used a flash based viewer with the option to print a page that is accessed via this site. This has now been changed to a non Flash player one which at present does not have the print option.

                        Neil has said that getting the print option added is being worked on. There are various settings on the new viewer, hopefully it just needs a back room boffin to tick the print box. 

                        viewer.jpg

                        It's a Flowpaper product and their mag viewer can have the print Icon added to the bar, if you click the image on this page it takes you to a demo mag viewer and the print icon is at the left of the bar.

                        Edited By JasonB on 16/02/2019 09:21:12

                        Edited By JasonB on 16/02/2019 09:27:43

                        #396523
                        JES
                        Participant
                          @jes

                          I have tried the link you suggested, the Print function went through OK bur the results were just blank pages except for a header and the date and time at the bottom of the sheet.

                          I hope it is not me creating the problem, I am using Firefox.

                          If the pocketmags app never had the facility to print a single page how come I have been doing it for the last few years?

                          I hope the problem will be resolved soon, and am encouraged to here that Neil is on the problem

                          jes

                          #396537
                          JasonB
                          Moderator
                            @jasonb

                            Maybe as it is a demo you can't get a good print, does not get as far a sprinting for me either but shows the option is available.

                            I may have been wrong but did not think PM had a print option.I don't use it much.

                            #396539
                            Steambuff
                            Participant
                              @steambuff

                              There is a 'Print' icon on the right hand side of the Pocket Mags viewer, when this is selected it gives you thumbnails of all the pages, and you can select 2 to print.

                              Just to throw something else into the mix …. The MTM Digital T&C's state that a Flash viewer will be used ….. This is not now the case so they have breached their own T&C's.Subscribers should have been told of the change of the T&C's and given the option to terminate their subscription with full refunds if they do not accept.

                              MTM need to fix this quickly and back-apply it to issues already published with the new downgraded viewer!

                              Dave

                              #396553
                              JasonB
                              Moderator
                                @jasonb

                                Can't win. People were complaining they could not view with Flash now you start moaning when flash is removeddevil

                                #396558
                                Steambuff
                                Participant
                                  @steambuff
                                  Posted by JasonB on 16/02/2019 12:31:11:

                                  Can't win. People were complaining they could not view with Flash now you start moaning when flash is removeddevil

                                  Not quite true …. We are moaning that the PRINT functionality has been removed.

                                  Dave

                                  #396561
                                  Peter Sansom
                                  Participant
                                    @petersansom44767

                                    To top it off PocketMags have updated the web viewer that allows you to read the digital editions on any computer.

                                    In the upgrade they have broken the print option when using the Chrome browser.

                                    Peter

                                    #396571
                                    Neil Wyatt
                                    Moderator
                                      @neilwyatt
                                      Posted by Steambuff on 16/02/2019 13:06:48:

                                      Posted by JasonB on 16/02/2019 12:31:11:

                                      Can't win. People were complaining they could not view with Flash now you start moaning when flash is removeddevil

                                      Not quite true …. We are moaning that the PRINT functionality has been removed.

                                      Dave

                                      Actually, people have been moaning about the flash viewer for several years. rather more than are moaning about the lack of print. Which will hopefully be fixed.

                                      Neil

                                      #396607
                                      Enough!
                                      Participant
                                        @enough
                                        Posted by Neil Wyatt on 16/02/2019 15:00:16:

                                        Actually, people have been moaning about the flash viewer for several years.

                                        Not "people" but rather the "terminally paranoid" who either could not, or refused to, use flash safely despite being shown how to do so in this forum many times.

                                        #396617
                                        Neil Wyatt
                                        Moderator
                                          @neilwyatt

                                          Well, whatever the reason, support for flash is ending, so we have to move one anyway.

                                          Neil

                                          #396786
                                          Enough!
                                          Participant
                                            @enough
                                            Posted by Neil Wyatt on 16/02/2019 20:00:58:

                                            Well, whatever the reason, support for flash is ending, so we have to move one anyway.

                                            Just to explain where I'm coming from:

                                            The Flash version always worked well for me but I let my subscription lapse a year or two ago …. for health reasons I couldn't get the time to spend. Coincidentally, I had just decided that the time was ripe to take out a new subscription when this thread started up and I realised the earlier Flash version was being dropped.

                                            That (the renewal) is on hold now, until the situation resolves itself one way or the other – trouble is I don't want to pay the money to find out if it works as well as it used to.

                                            frown

                                            #396844
                                            Neil Wyatt
                                            Moderator
                                              @neilwyatt

                                              Fair enough.

                                              I think the old flash versions will remain as they are.

                                              Neil

                                              #396868
                                              Enough!
                                              Participant
                                                @enough
                                                Posted by Neil Wyatt on 16/02/2019 20:00:58:

                                                Well, whatever the reason, support for flash is ending, so we have to move one anyway.

                                                I think the old flash versions will remain as they are.

                                                Those are interesting comments taken together. Doesn't that mean that if support for Flash ends (in browsers) the earlier, back-issues, won't be readable?

                                                … or am I misunderstanding?

                                                #396871
                                                Neil Wyatt
                                                Moderator
                                                  @neilwyatt
                                                  Posted by Bandersnatch on 18/02/2019 16:10:35:

                                                  Posted by Neil Wyatt on 16/02/2019 20:00:58:

                                                  Well, whatever the reason, support for flash is ending, so we have to move one anyway.

                                                  I think the old flash versions will remain as they are.

                                                  Those are interesting comments taken together. Doesn't that mean that if support for Flash ends (in browsers) the earlier, back-issues, won't be readable?

                                                  … or am I misunderstanding?

                                                  No, it chiefly means that any security vulnerabilities won't get addressed by updates to the software and future browsers are less and less likely to support flash without a legacy plugin.

                                                  Neil

                                                  #396911
                                                  Peter Sansom
                                                  Participant
                                                    @petersansom44767

                                                    Which means the archives will be unavailable to most people who keep their software up to date. Google removed Java support from Chrome several years ago as part of security updates, you cannot install the Java plugin for Chrome and run Java plugins. Yes, today Java is still used on websites, but that is running Java on the server.

                                                    Firefox changed their plugin method about 18 months ago. They provided about 6 months ability to run legacy plugins. If the plugins were not rewritten they stopped working.

                                                    That is the future of Flash it will die and we will not be able to access the archives.

                                                    Surely, after they get the new viewer working someone can find a script on the web to convert from flash to the new viewer. Certainly there will be one to convert to HTML5, the Java replacement.

                                                    Withthe PocketMags viewer I have had an email confirming that the is a bug in the current release preventing printing when using Chrome, the bug is confirmed. They are working to fix the printing bug.

                                                    Peter

                                                    #396935
                                                    JES
                                                    Participant
                                                      @jes

                                                      I can confirm that the print function on Pocketmags is working on Firefox

                                                      JES

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