Issue 4446

[V8EngParticipant @v8eng]

I have received an email saying this digital issue is available, it seems to be missing from the ME digital editions homepage,the latest edtion still seems to be 4445.

[V8EngParticipant @v8eng]

Available?

[9FParticipant @9f]

Same for me, thought I must have had one tipple too many over christmas.

rob.

[SteambuffParticipant @steambuff]

Ditto…. I expect that 'Wasting' MyTimeMedia will load ot next year ….

Late again … (Got our money and don't care about the service) (They could have uploaded it prior to the Christmas break or on the 24, 27 or 28th)

Still have not fixed the poor print quality either..

I won't be renewing my ME or MEW digital subscriptions when they become due.

Dave

[KWILParticipant @kwil]

Dave,

Since I have only just received my paper subscription copy as a result of normal Xmas mail delays and weight of post, I do not see why you should expect a faster service over the holiday period.

[SteambuffParticipant @steambuff]

KWIL,

I expect the same service as the paper subscribers …. so since the paper copies are now on peoples door mats … I expect the digital copy to be available … I suspect it won't be available till next Wednesday/Thursday!!!!

After all I have had a email telliing me that it is available!

Dave

[Nicholas FarrParticipant @nicholasfarr14254]

Hi Dave, I've only just got my paper copy, and by all accounts it was at least four days later than usual.

Regards Nick.

[David Clark 13Participant @davidclark13]

Hi Steam Buff

I expect you got the same service as the postal copies.

I expect your digital copy got lost in the ether rather than the post though.

I will request a new digital copy to be forwarded to you but I doubt it will be until the New Year.

regards david

[SteambuffParticipant @steambuff]

David,

The digital copy should be on-line … they are not sent via email (it's the link to the digital issues area that is sent) I suspect that the email is automated as I always get it on the Friday (2-3 days after the edition has been uploaded)

No one has access to the Digital Edition yet … because it has not been uploaded.

Thanks (Its not you fault David, but those ******'s in the office)

Dave

P.S The ******'s in the office never did get back to me about converting my subscription from Digital to Paper.

[KWILParticipant @kwil]

Dave,

As you may be aware the subscriptions are handled by a separate subscription company who deal with in excess of, I believe, 400 magazines and other publications. What chance does little ME and MEW have amongst all that lot.

[David Clark 13Participant @davidclark13]

Hi Steam Buff

I did ask, I expect I copied you in. I can ask again if you wish. It is a new subscription manager now.

The digital copies are, I believe but it could have changed, being created for us in the Netherlands.

regards David

[Gray62Participant @gray62]

David,

are you sure that's the Netherlands, and not NeverLand!!

I've had my paper copy for a couple of days now but digital is still behind. We work between Xmas and New year to ensure our customers are happy etc!!.

I have to say that MHS do not appear to give anything other than lip service to customer care!!

So Glad I did not go digital only! Especially as the mag cannot be downloaded in its entirity! I know this is a sore point with many customers, but it is an issue that needs to be resolved ASAP!

Happy New Year to all

CB

[David Clark 13Participant @davidclark13]

Hi Coal Burner

I do what I can even during the holiday but as I can't access the office until Wednesday there is nothing I can do.

regards David

[Gray62Participant @gray62]

Hi David, not having a go at you, I appreciate that this matter is out of your control. Note the point I made was that MHS are the ones failing us, not you.

regards

CB

[peter ravenscroftParticipant @peterravenscroft57700]

is anyone having problems buying this issue i have tried 2 times and still can not buy it from wh smiths is there a delay due to christmas

regards

peter

st. helens

[chris stephensParticipant @chrisstephens63393]

Hi Peter,

Delivery to Smiths is usually pretty good, the only times it is late is when it is Christmas or ME has changed hands, yet again. The recently heard sound of singing, accompanied by bell ringing, in the road outside tells me it must be near to Christmas, so don't worry too soon.

chriStephens

[David Clark 13Participant @davidclark13]

Hi There

I went into Smiths the other day.

I oveheard the staff saying the next magazine delivery was Wednesday.

They did not have ME or MEW on the shelf.

regards David

[chris stephensParticipant @chrisstephens63393]

Hi David,

Thanks for that, it saved me another wasted 14 mile round trip, l will wait till Wednesday before venturing out again.

I am somewhat surprized that you found two staff able to talk to each other, in Uxbridge they seem to rely on automated tills and only have one lonely person on the real tills, who is needed for us techno-phobes and other assorted oldies.

chriStephens

[peter ravenscroftParticipant @peterravenscroft57700]

many thanks i'll go on wednesday

regards

peter

[ERNIE JOHNSONParticipant @erniejohnson18072]

Similar problem for me with the current digital edition. Received notification, but obviously it is not up.

Awaiting patiently.

Ernie Johnson

Living in the shadow of the Canadian Rockies and Lloving it

[David Clark 13Participant @davidclark13]

Hi Chris

It was actually a member of staff talking to an elderly member of the public.

regards david

[KWILParticipant @kwil]

Did not have you down as an elderly member of the public David!

[David Clark 13Participant @davidclark13]

Fool, I just over heard them talking.

regards David

[KWILParticipant @kwil]

Reply censored

[chris stephensParticipant @chrisstephens63393]

I say Kwil, that would have been my quip but you beat me to it.

chriStephens

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