Hi All,
I’ll keep this short and to the point.
I am the manufacturer of the boiler in this thread.
My name is Paul Tompkins of The Southern Boiler Works which I run with my father Norman,
The boiler was despatched approx 1 year ago by courier.
I informed the customer in early December 2008 that the boiler had passed the 180psi test. I recieved an email querying a bush below the water gauge and the lack of firehole door mounting.
I explained the extra bush was because there is only one feed bush on the bottom of the barrel which I don’t feel is a good idea.
I recieved no futher contact until Jan 2009 where the customer said I had not told him the boiler was ready for despatch and he was concerned that the fitting of the water gauge may foul a clack.
To check I installed a Polly 1/4″ water gauge and a clack. I felt though that you would need to remove the water gauge and the clack if you wanted to replace the ball.
With this in mind I then installed a second clack bush the other side of the backhead (in which Tony Wheales M.E. notes say you can) and two blind bronze bushes for mounting a fire hole door. The boiler was then re-tested and a new certificate issued.
Once recieved the customer left a tele message complaining of additional bushes for extra water feed and optional fusible devise. No mention of any Damage was mentioned at all. I still have the message on my answering machine.
I replied with a long email explaining why I put the bushes in and as the customer had previously indicated he new little about locomotive construction I suggested he take the boiler to his club boiler inspector for independent advise on how to install the boiler. I also said his boiler inspector may contact me with any questions he may have.
I then recieved a short sharp email suggesting I had crushed and stamped on the boiler.
I recieved no pictures of any suggested damage for several weeks.
Once I recieved the pictures I offered to have the boiler couriered at MY EXPENSE for independent inspection by the chairman of the APCBM(m.e.) for assesment of the construction methods and standards. Should the boiler be found to be incorrectly made or sub standard a new boiler would have been made and delivered free of charge. I made this offer 3 Times.
The customer refused to make the boiler ready for collection unless I gave a full refund before the boiler was despatched from him.
The customer has continually hawked pictures taken with very strong cross flash photography. He has also made allegations of sub standard construction such as:-
1. a 16swg fire hole ring with no internal support.
2. Questioned if an internal butt strap is legal, after he asked for an internal butt strap during weeks of consultation prior to me starting the boiler.
3. The dome is 10 DEG out of parrallel with the bottom of the foundation ring. He sent pictures of the boiler on a surface table with a wixey angle gauge on the dome reading 0.8deg and 0.9deg. I asked him to confirm the readings where 0.8 and 0.9 deg and not 10 deg, I never recieved an answer.
Please check out my album Ayesha 2 where you will find pictures of the boiler when despatched and the internal construction.
I cannot make a boiler proffesionally to amatuer legislation, it is not possible.
I make boilers where the customer has the option of every safety devise possible as legally I have a duty of care. Should a boiler fall into the wrong hands and something goes wrong, I might have to explain why the customer did not have the option of safety devices in a court of law.
yours
Paul Tompkins