Hi There
The subscription appears to have been taken out on 23 December, not November.
This is a month after you said you took it out.
The office would have been shut for holidays.
The digital subscription was started on 4 January, the day the office got back from holiday.
That sounds reasonable to me.
The subscription ends on 23/01/2012. That is well over 12 months, probably to allow for delay in post.
I don’t see that as a problem although normally subscription numbers will be emailed straight away. As the subscription number is the same as the paper one, I don’t see why you could not access it.
regards david