It seems to me that this satnav service is a big problem, I had a car with satnav and although the maps were becoming out of date, I didn't update the version as I was about to get a much newer car.
I was told by the salesman that the car being the same model but newer was identical to the old one, and I did a calibrated tyre kick test… and sure enough on the dashboard screen there was an icon for navigation. After going through the trauma of parting with a few thousand pounds I collected aforementioned vehicle and went off quite happily… a few days later I thought to try out the navigation … surprise surprise! there was no on board satnav device, I spoke to the salesman…. " you need a smartphone…everyone has a smartphone" …. "no they don't" I says… I ain't got one! … its like me….its not smart enough to realise that I should take no notice of car salesmen.
"anyway…he says..its dead easy to get the phone to display the navigation map on the screen… no problem at all"
The fact is I need a larger screen to view the maps, and I don't want something hanging off the dashboard which I have to take off every time I park up, as has been said, the mobile phone icon buttons are too fiddly to mess about with.
So I obtained a smartphone to try it out, the dashboard screen informs me that I need to have the correct app for the service… but no indication of what this is… I trawled the manufacturers websites and went round in circles for a few hours eventually ending up speaking on a chat line..
A very nice lady who informs me that the car needs its software updating…"can I do it online" I says…."no" she says…you have to take it in for that service….."will it cost me" I says…."yes" she says…. so basically I have bought a smartphone and now will have to pay to have what should have been in the car in the first place…!
Its all a load of Old B********ks