Faulty Materials

[Phil PParticipant @philp]

I have just taken delivery of four different sizes of flat steel strip from a well known supplier based in Milton Keynes.

One of them is 1/16 x 1/4 and “very” badly rusted all over on one side and will not clean up as it is pitted on the surface. All have some degree of rust on them.

Two of the imperial 1/16 and 1/8 thickness strips are not flat strip material but have been sheared from 1.5mm and 3mm sheet material so are well undersize on the thickness, they are also twisted and bent from being sheared.

I have contacted the vendor to express my dismay, and he responded by saying I should “feel jolly lucky” as the 1/16 x 1/4 is actually obsolete.
As for the distorted strips he told me to put them in a vice and get the twist out myself.
As for the rust he told me to use a scouring pad and then coat it with oil.

Does anyone else think I have been sent useless scrap or is it just me ?

[Robert Atkinson 2Participant @robertatkinson2]

I think you have been mis-sold at least.
If they adverised imperial sizes and you ordered imperial sizes then they should not subsitute metric without your agreement. Again strip is not sheared off sheet.
If it is the obvious supplier then their terms and coditions are very suspect. For example:

“Descriptive matter illustrations, dimensions and weights issued by the company are for guidance only and are not binding. The company reserves the right to alter patterns and designs without prior notice”

Clearly breaches weights and measures legislation. Mind you that also says you must sell in metric  measurements so 1/4″ should be sold as 6.35mm (1/4″).

I’d be talking to Milton Keynes Trading Standards….

Robert.

[Andrew TinsleyParticipant @andrewtinsley63637]

The well known supplier in Milton Keynes, is well known for selling sub standard metals. He also could not care less about the comments of his customers.

Solution is DO NOT trade with this dreadful person. I believe that others on this forum have also been landed with rubbish when dealing with this individual.

 

Andrew.

[OldironParticipant @oldiron]

If you paid by credit card ask them for a refund. Trading standards should look at them. Publish the name here so others do not get caught out as well.

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