Excellent Service

[KWILParticipant @kwil]

I ordered 250gm of HT5 flux from CuP Alloys yesterday at 5 min past midday, delivered today by Royal Mail (2nd class) after only 22 hours!

Thats what I call SERVICE.

[KWILParticipant @kwil]

[garyParticipant @gary44937]

yes the royal mail can be quick at times

[JasonBModerator @jasonb]

Ah but I bet you did not get anything extra in the packet like the one I received from Sorotec yesterday, that's what I call Excellent

[garyParticipant @gary44937]

now that is a nice touch

[Speedy Builder5Participant @speedybuilder5]

Are we allowed to say SOROTEC ??? What would our cherished suppliers say.

[JasonBModerator @jasonb]

No problem with any company that pays its taxes etc. I expect their cutters come from the far east but they do make their machines in Germany.

[Ian WelfordParticipant @ianwelford58739]

Must be a German thing Jason.

I ordered some wood turning bits from Germany Five months ago and they came with free Haribo in with them, Nice people to deal with as well. Their english beat my school day german hands down but I tried !

Just reordered some stuff from them today as want it before this EU fiasco plays out.

[nigel jones 5Participant @nigeljones5]

Most decent hotels in Germany give out comp Haribo……why?

[JasonBModerator @jasonb]

Maybe the Germans don't like mints?

[Martin CargillParticipant @martincargill50290]

We used to install Altendorf saws. Each one used to arrive with a bottle of Schnapps packed inside the saw. Beats Haribo. The trick was trying to find out if the customer knew about it, if they didn't it quietly made it's way into the back of the van.

[Nigel Graham 2Participant @nigelgraham2]

Yes – I took advantage of a CuP Alloys Doncaster Exhibition offer, and can concur with the service.

Huh , the German-built hacksawing machine one of my former employers bought to replace an aging Wicksteed machine, didn't come with bags of sweets, let alone Schnapps!

It did come with two very good ideas. It had huge slide-way bearing surfaces for the bow, and the hydraulics drove the bow down against two massive tension-springs so if they failed the springs would pull the bow up away from the work. Just a shame its auto-feed vice was to a ghastly design no amount of jelly sweets or brandy would make up for!

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