Drop Outs

[Raymond Sanderson 2Participant @raymondsanderson2]

Over the last two weeks after signing in I am constantly been dropped back out and have to sign in again.

This is very annoying especially when having typed a reply or even starting a thread ad its lost.

Ray

[Raymond Sanderson 2Participant @raymondsanderson2]

Website dropping me out of sign in.

[John Stevenson 1Participant @johnstevenson1]

Do you have an ad-blocker working on these pages?
As that sometimes causes this.

[Raymond Sanderson 2Participant @raymondsanderson2]

Yes John I do and have had it for years never caused it before.

[JasonBModerator @jasonb]

Has the add blocker updated itself recently? If not sure then turn it off and see if the problem persists.

In most cases this is a problem at the user end.

[David JuppParticipant @davidjupp51506]

I routinely get logged out between visits, but just occasionally might remain logged in for a couple of days. It has pretty much always been like this for me. I've seen many similar problems reported here in the past.

I've just got used to it – occasionally frustrating (especially as this is the only forum I visit that gives this issue). The randomness of the behaviour is particularly odd.

I do have pop up blocking turned on (in up to date version of Edge) – it's staying on.

Edited By David Jupp on 10/05/2017 07:42:05

[Raymond Sanderson 2Participant @raymondsanderson2]

Posted by JasonB on 10/05/2017 07:36:22:

Has the add blocker updated itself recently? If not sure then turn it off and see if the problem persists.

In most cases this is a problem at the user end.

Jason it would mean Adblocker would be accessing the cache and clearing it so when the server ping to see if the user is still there the disconnects so the fault is two fold a false positive.

The fact Adblocker is doing that is a serious worry don't you think?

I am not having the problem any where else with other forums.

Besides I'm still seeing adds down right side of screen.

[Old SchoolParticipant @oldschool]

Just logged in to say mine does it as well on the iPad not running anything else protection wise. Mostly I just read now only post if it's really relevant.

[Frances IoMParticipant @francesiom58905]

I suspect it is somehow related to cookies + possibly javascript – I have the same situation with an now rather old version of firefox under Linux – javascript is off and cookies are session only – I’m logged in for about 10mins or until I refresh another tab in the browser – I find many other sites behave the same way so I suspect there is some attempt to ‘phone home’ – don’t forget that your browser history etc is then transferred to which ever advertising agency is in charge – just part of the great privacy invasion we are supposed to accept for free access

[JasonBModerator @jasonb]

Raymond, although you say you have had the problem for the last two weeks you have only been actively posting again in the last two weeks, previous to that your last activity was August last year.

So it is more than likely some small update on your system in the last 9 months has done something that this site does not like and would be quite hard to trace.

I doubt much has been done to the system our end in that time and I doubt much else will change in the forseeable future.

J

[Neil WyattModerator @neilwyatt]

I have found that I've been getting logged out once or twice a day for the last few days, before that I was generally staying logged in for five days to a week. I'm coming to the view that it's possibly related to my ISP rather than the website.

Neil

[Ian PParticipant @ianp]

Neil

If it was your ISP its probable that you would find yourself being logged out of other websites/forums as well as this one. I suspect that its only this one that is affected.

Raymond's experience is not uncommon to users of this website, it certainly matches mine and others that have broached the subject.

I have a request though, please let MTM leave it as it is!

I know its unlikely to be fixed anytime soon but I think its better to live with a few quirky bits than risk other problems being introduced. I just think of it as a website with a bit of character.

Ian P

[Raymond Sanderson 2Participant @raymondsanderson2]

Ok so if this is the only site its happening on. All updates are done and although I have only begun to post again in the last 2 weeks, I have signed in over the last 12 months without being dropped out?????

Neil I am surprised staying logged in 24/7×5 so your the cause of hackers gaining access LOL.

So we all don't use the same ISP or are they all the problem???

Maybe its time to clear the server cache??

Ian is right it does happen on here far more often than other forums. The subject has since I joined been broached often. It IS AGPIA when having signed in typed up a topic/reply added pics etc etc only to loose the bloody lot because its dropped out.!!!!

It turns users OFF and therefore we miss out on possibly great replies, great threads, and great photos.

Ray

[SillyOldDufferModerator @sillyoldduffer]

Interesting, in that I've never had a problem whilst others (like Raymond), see it repeatedly.

There are lots of things that could cause this, perhaps in combination. It might be the ISP, more likely it's the server filling up and/or something on the client. On the client side there are many suspects. Adware Blockers, Performance Apps, Browser Add-ons, Browser Policy, Router Policy, and the computers Security Software all have the potential to interfere and each has a multitude of configuration settings. It may be necessary to eliminate possibilities one at a time, which can take ages.

For example, one thing that causes very difficult to trace internet faults is a corrupt cache in the home hub. They sit unnoticed in the corner and are rarely reset. Actually, the hub is just another computer, and although very reliable they do get confused sometimes. If you get odd behaviour that can't be fixed by the usual methods, it's worth powering the hub down for 10 minutes and then restarting it. It probably isn't what's causing Raymond's problem, but it needs to be eliminated as a possibility.

Raymond: what exactly is your computer set-up? There may be a common factor that other login sufferers recognise.

Dave

[Neil WyattModerator @neilwyatt]

I was once told that we have so many forum members that sometimes it 'runs out of sockets' or something like that and logs out people who haven't been online for a while to let other people sign in.

This would explain why log-off rates are greater at busy times of the week and that usage patterns might affect how often you get logged off.

The only time I have seen Ray's effect is when I leave a page open for an extended time (say several hours or overnight) and then come back and post without refreshing the page.

Neil

[Raymond Sanderson 2Participant @raymondsanderson2]

Just did it again while typing the reply below. went to post it and boooooom I had to sign in yet again.

Thanks all for the comments as it looks like I am not the only one who suffers erratic connection issues.

We all love to blame other things for whats going on but here is something to consider. If the banks and online shopping had this sort of thing happening they would have to listen to customers complaints no matter how big or small.

I spent a good few hrs connected last night going through the archives of ME not one drop out and some time again this morning. Now consider I was not posting or reading threads yet still idle off the forum.

Neil in all the times I have had drop outs since signing up with this forum its always come about while i have been typing up a post/reply adding photos etc. Thats enough to phiss the most patient person off.

It could be the FBI or Trump looking for anti-anything he is/was good I believe at dumping people.

[Ian PParticipant @ianp]

Reading the post on this thread it seems that we are not all discussing the same problem.

I have never experienced being logged out during any session once I have logged in. However if I leave the site and come back to it a minute later, I sometimes have to log in again. Sometimes this behaviour lasts a few days and then reverts to keeping me logged in for weeks at a time.

I doubt Neil's shortage of sockets would be responsible for what I experience, more likely it might be the cause of dropping out mid session.

I can eliminate routers, hubs, caches, OS's, ISPs and browser versions being the cause of what I see as its been consistent over several completely different setup's and machines in two different houses.

Still best left alone.

Ian P

[SillyOldDufferModerator @sillyoldduffer]

Posted by Ian Phillips on 12/05/2017 08:29:04:

Reading the post on this thread it seems that we are not all discussing the same problem.

…

I doubt Neil's shortage of sockets would be responsible for what I experience, more likely it might be the cause of dropping out mid session.

I can eliminate routers, hubs, caches, OS's, ISPs and browser versions being the cause of what I see as its been consistent over several completely different setup's and machines in two different houses.

Still best left alone.

Ian P

It's difficult to do a Hercule Poirot on this because we don't have all the clues. However, I think Ian's on the right track when he suggests two (or more) problems and points at the server.

There's a new clue, which is that Neil has been told by his IT team that there's a shortage of sockets. (A socket is a network end-point, ie limiting the number of connections that can be supported.)

It's unlikely that the server has actually run out of sockets, BUT each socket has to be managed by the application and that can create complicated resource bottlenecks as memory and CPU consumption add up.

Most web servers and/or operating systems are configured to control what happens during an overload. A common option is to dump some of the load. We don't know how that is done but it may be Last In, First Out, which might explain why some people get whacked repeatedly – they are always "new".

Another point, MEW and ME are not the only users of the web-server that's delivering this forum. It is also hosting at least one other MyTimeMedia forum, perhaps several. In turn, it's likely that MyTimeMedia's web-sites are hosted by a web provider with hundreds of web sites on the same kit. This sharing can make it difficult to suss out server-side bugs – bottlenecks move about depending on the behaviour of the various communities.

Poor old Neil must feel he's between a rock and a hard place. He wants to keep his customers happy, but the forum service is free. That means the IT team are working within financial constraints, and, apparently, the number of people effected is low. It would help Neil get more priority if he could show that large numbers of customers are annoyed by this, but there's no evidence of that. Unless you know different!

Dave

[Raymond Sanderson 2Participant @raymondsanderson2]

Ian yes thats the same problem many forums etc do have a time out set up if no activity by the user and it may be just that which is the cause as it randomly checks.

Dave the explanation of sockets does give credit to the problem and defines that it not us as users but the server end.

I don't blame Neil but if we do not bring it to their attention nothing will be done about it until such times the techies discover the fault during checks and then can advise management who also have to do battle with accountants who hold the purse strings who get paid great sums of money to save money so they can get pay rises for doing so.

Look in the car park who's got the best cars? Then again you guys are in the UK its best push bikes, suits or clobber.

[Ady1Participant @ady1]

Although I have no problems with this particular site there are currently moves from http to https which may cause weirdness for some folks

[Author]

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