Hi all I too had a problem and sent a message to Neil, pasted below with Neil's reply. I'm still not convinced the mail went to the advertiser, I contacted him by tex to his email, no reply when I called hence the text. By the time I made contact the item was sold.
On 20/02/2015 20:44:40 Neil Wyatt wrote:
Hello John
The emails aren't sent via your email provider, they are sent by our system.
This means they don't show up in your outbox and they do just 'disappear' without leaving a trace, there is no way you can tell if it has failed to send or not.
They usually do reach the recipient (although a surprising number oif sellers get their own email addresses wrong!)
So your contact probably did get a couple of emails from you.
Neil
On 20/02/2015 18:23:37 JohnF wrote:
Hi Neil, I was trying to contact an advertiser by clicking the email link on the classified advert for some Dickson tool holders.
After typing the message I clicked send and a pop up came on saying message sent but it was clear that it had not transmitted. On accepting OK in the pop up the message vanished, I checked my sent box and nothing there.
Item now sold unfortunately for me but I did make contact with the seller by text.