Posted by Martin W on 20/08/2011 01:07:32:
Perhaps a section for ‘Non Engineering’ topics could be opened, that way quite a lot of useful bits n bobs could be posted without too much fear causing offence.
Just an idea.
That works, but not without rules. After running a forum that has one of these for the last 12+ years, I think I’ve discovered what most of them are – well, enough to forestall most of the issues that arise, anyway.
First, you have to understand what the problem is (just like engineering, really). If a forum has a community of users based on a common issue/hobby/whatever, the chances are that their attitudes to this will share at least some common ground. It’s important to understand though, that this doesn’t necessarily extend to any other subject at all. And that’s where all the trouble starts when it comes to an OT forum. So the rules have to reflect this. And as a result, we’ve had absolutely to ban any threads about religion, politics and now, believe it or not, global warming! All of these topics have caused major fallings-out of people who otherwise get on quite well. And none of the topics has anything in the slightest to do with what the forum’s about.
Typically, a post like David Southwell’s above is likely to incite at least a little ill-feeling, even though it’s not aimed at anybody in particular, and I would like to think that once he’s considered it in that light, he might want to withdraw or edit it. Thing is, he can’t do this on his own after a very few minutes – he needs a moderator to do it. And that’s wrong. We’ve found that allowing people to edit and even withdraw their own posts after the fact has actually saved a lot of moderation and also quite a bit of ill-feeling – people often write things in haste that they wish upon even quite short reflection that they could withdraw, and here they simply can’t. As a result of letting people edit their own posts, the place runs a lot more smoothly, and I hardly have to intervene at all.
Bottom line – you have to trust people. Most people behave sensibly most of the time, and aren’t anywhere near as devious and manipulative as David thinks they might be – especially when they feel as though they are slightly more in control of the environment they’re in.
I’m not going to provide a complete set of forum rules (although we have them), but there are a couple which sum up most of this:
1. You should post in a way that is respectful towards other users.
Abusing users in any way will not be tolerated and will lead
to a warning.
2. We will not tolerate any harassment based on sex, race, color, creed,
country, religion, age, sexual orientation, class, or political opinion.
No. 2 could lead people to a complete ban, but I’ve not had to do that yet. We do, though, make it a requirement for forum membership that people have read the rules, and tick a box stating that they agree to abide by them.
But, if you ignore basic human nature, it’s going to come back and bite you – quite a lot.
Just like it does here….
Edited By Steve Garnett on 20/08/2011 10:57:52