Digital ME & MEW Issues

[Raymond Sanderson 2Participant @raymondsanderson2]

Posted by Neil Wyatt on 14/03/2018 11:40:59:

Sorry Ray,

I read your comment as meaning digital issues are much cheaper to distribute so they should be much cheaper than paper issues rather than just a bit cheaper.

You'll be aware we no longer promote our digital subscriptions as working on a PC, following the original issues you had after the ending of Pocketmags bringing out new versions of the Windows reader.

Neil

Thats right Neil or they should be but not when that is past through many hands.

No not aware of that at all. Looking at this page it sure doesn't mention that at all in fact it shows clearly across all formats.

[JasonBModerator @jasonb]

Look at the logo below the big screen!

[Neil WyattModerator @neilwyatt]

Perhaps best not to tell the world that you are making PDF copies folks, the T&Cs for digital subscriptions specifically forbid it. Why? Because we are plagued by copyright pirates who make and sell copies of our magazines.

Neil

[DullnoteParticipant @dullnote]

It is a MAC I use, but like Raymond, the subs leads you to believe all platforms, what about tablets or is it iPad only? The advert should be clear on where these can be read and what will or will not work

[TrickyParticipant @tricky]

The stupid thing is that if you have a PC and want to access the online archive you have to subscribe to the digital edition but downloading magazines to your PC is not supported!

[DullnoteParticipant @dullnote]

Just had a look at model engineer digital copy is only 38p cheaper than the printed copy, but if you get the mag you can also get the digital 46 p extra , I know this is a promotional thing to encourage you to take both.

But digital 38p per mag cheaper the print, I don’t think all the savings are being passed on to the customer

[Ian McVickersParticipant @ianmcvickers56553]

I am new to mew, just signed up today and must admit that pocketmags must be the worst app I've seen. At the moment I'm trying to find a different way of reading and saving the issues. Pocketmags won't even let me open it unless I give it permanent access to my Microsoft account. I take it that it wants access to account details to charge me whenever it feels like it? There are plenty of reader apps out there so surely we can have a better one than this?

[JasonBModerator @jasonb]

Should not be charging you anything unless you took out the subscription with Pocketmags them rather than here with MTM.

[Neil WyattModerator @neilwyatt]

Posted by Tricky on 14/03/2018 13:52:59:

The stupid thing is that if you have a PC and want to access the online archive you have to subscribe to the digital edition but downloading magazines to your PC is not supported!

The archive is completely separate to pocketmags and only requires internet access so unlike pocketmags it isn't platform dependent.

The number of people reading digital magazines on a windows PC is so very small Pocketmags stopped supporting them.

Neil

[Ian McVickersParticipant @ianmcvickers56553]

Subscription was taken out here. Don't know why it won't let me even open the program without having my account info. Just had info from Neil saying that they stopped using pocketmags for pc a while ago but I'm sure I read through the info pages earlier before subscribing and pocketmags for pc I for was there but now I can't find it. The page now says it doesn't support windows.

[Fowlers FuryParticipant @fowlersfury]

There's another thread running now "Readings app for windows" have you checked it?.

If on a smart phone or tablet you're seeing that Google Android screen which wants your Google account sign-in details, at the bottom there's a tick-box which says "Skip". That will usually allow you to proceed regardless.
On a pc, If you have the latest Firefox Quantum, you can access the mags without doing any more than just entering your Pocket Mags ID. FF will also allow you to save pages.

[LimpetParticipant @limpet]

The number of people reading digital magazines on a windows PC is so very small Pocketmags stopped supporting them.

Neil

It's nice to know that I'm a small insignificant user!!!!! My biggest gripe with pocketmags is their support or rather lack of of it. A few months ago I had a page missing from the digital edition after several emails back and forth they told me to delete the faulty edition .And download it again. I am still waiting for the answer to my response back of how do you delete issues. It seems even pocketmags support doesn't know. I am once again in dispute with them after my subscription has stopped me using the archive even though I have print and digital. Pocketmags has got to be the worst app I have ever used.

Lionel

[Neil WyattModerator @neilwyatt]

Hello Lionel,

I've seen the figures and the numbers of unique users of the windows reader each month was less than an average of one reader per title… unfortunately MEW and ME readers seem to be more PC focused than most.

Jason can explain how to delete files.

Resellers can't offer archive access because we have no access to their subscription systems and can't validate their subscriber numbers. Check their adverts and you will see they don't offer archive access.

To get or keep archive access you need to buy or renew your subscription through us using the subscriptions link on the green bar above or go to: http://www.model-engineer.co.uk/subscribe/. Choose the right title and it will take you to our subs website where you have to create a new account using a different password from the one for this website.

Renewal reminders from us should direct you to our subs website.

Neil

[Ian McVickersParticipant @ianmcvickers56553]

Posted by Fowlers Fury on 17/03/2018 21:40:01:

There's another thread running now "Readings app for windows" have you checked it?.

If on a smart phone or tablet you're seeing that Google Android screen which wants your Google account sign-in details, at the bottom there's a tick-box which says "Skip". That will usually allow you to proceed regardless.
On a pc, If you have the latest Firefox Quantum, you can access the mags without doing any more than just entering your Pocket Mags ID. FF will also allow you to save pages.

I have read the other thread. I am using a windows 10 Samsung tablet. I can install the app without any issues but as soon as I try to use it it won't let me do anything without having my Microsoft account details. I have gotten round that now and can open the app but it won't find anything when I search for new magazines. In fact it can't seem to find any magazines at all. I will have a look at FF thanks.

[Fowlers FuryParticipant @fowlersfury]

Ian ~ I've no idea what Samsung might do with their version of Win10 but assume they drive you to use M/soft Edge. It's not my choice of browser but have to admit if I access my PocketMags account with Edge on my desktop pc, I get the same functionality as I do with Firefox Quantum (i.e. it opens with HTML5 reader and I can "print to pdf"
I don't get the requirement to enter my M/soft account details.
However, from that above, you'll appreciate I don't use any app but go through the Pocket Mags url (https://pocketmags.com/login). Have you tried doing that on your Samsung?
It's no consolation to you of course but I can "read" all the MEWs available since starting my subscription.
I have no probs either accessing them via their Android app on my phone, which will also "save to device"

Edited to remove these accursed smileys when I type quotation mark followed by full stop.
 

 

Edited By Fowlers Fury on 17/03/2018 23:20:40

[Ian McVickersParticipant @ianmcvickers56553]

I did try ff but it kept locking the tablet up so I removed it. It does use edge and I can read the issues from it ok from the website. I have managed to get access to the magazines via the https://pocketmags.com/login , just got that working 5 minutes ago, but still can't see any magazines on the app. It doesn't find anything at all when I search. I thought maybe Norton was blocking it but not so. Pinged an email off to pocketmags support so will see what they reply with. I could install the android app on my note 8, in fact I wonder if I do that can I transfer the files to my tablet and read them from there or will the formats be different? Something to play with tomorrow because the Disaronno lube is doing odd things to the keyboard.

[Enough!Participant @enough]

Posted by Neil Wyatt on 17/03/2018 21:10:51:

The number of people reading digital magazines on a windows PC is so very small Pocketmags stopped supporting them.

 

On my PC I stopped reading the (PM) versions when PM stopped supporting me on Windows 8.1 (not exactly an ancient version of Windows) and decided to support only Windows 10 (been there, tried it, hated it).

Chicken-and-egg it seems to me.

Edited By Bandersnatch on 18/03/2018 00:25:52

[LimpetParticipant @limpet]

 

Posted by Neil Wyatt on 17/03/2018 22:17:38:

Hello Lionel,

I've seen the figures and the numbers of unique users of the windows reader each month was less than an average of one reader per title… unfortunately MEW and ME readers seem to be more PC focused than most.

Jason can explain how to delete files.

Resellers can't offer archive access because we have no access to their subscription systems and can't validate their subscriber numbers. Check their adverts and you will see they don't offer archive access.

To get or keep archive access you need to buy or renew your subscription through us using the subscriptions link on the green bar above or go to: http://www.model-engineer.co.uk/subscribe/. Choose the right title and it will take you to our subs website where you have to create a new account using a different password from the one for this website.

Renewal reminders from us should direct you to our subs website.

Neil

I DO have a current Digital and print subscription according to your site it runs out on the 19/05/2020 it was only when I added extra issues on that I'm restricted from the archive. I have been sent a new subscription number but that now ends on 24/0219 which results in a few lost issues, hence the dispute.

Not to be too complimentary on the Pocketmags support staff, but if Jason knows how to delete issues why do the support staff for the reader not know or is it they do know but can't be bothered to answer.

On a more positive note – Perhaps Jason could let us all know the procedure for deleting digital issues as I'm sure I'm not the only one it would be useful for.

Lionel

 

Edited By Limpet on 18/03/2018 06:39:23

[Raymond Sanderson 2Participant @raymondsanderson2]

Posted by Neil Wyatt on 17/03/2018 22:17:38:

Hello Lionel,

I've seen the figures and the numbers of unique users of the windows reader each month was less than an average of one reader per title… unfortunately MEW and ME readers seem to be more PC focused than most.

Jason can explain how to delete files.

Resellers can't offer archive access because we have no access to their subscription systems and can't validate their subscriber numbers. Check their adverts and you will see they don't offer archive access.

To get or keep archive access you need to buy or renew your subscription through us using the subscriptions link on the green bar above or go to: http://www.model-engineer.co.uk/subscribe/. Choose the right title and it will take you to our subs website where you have to create a new account using a different password from the one for this website.

Renewal reminders from us should direct you to our subs website.

Neil

"The Figures" ? I guess were low could this rather be an indication how phissed off people are with Pockemags reader rather than ouldn't be bothered???

OR that the other Aps on phone or tablet are far easier to use and manage?
OR they prefer to read the forum archive/digital?

Of course we'll never know that answer.

Number in particular only give you the results of the questions asked not a true state of things or answer to a why we must put up with such a poor quality service we are paying for from PocketMags.

They are taking $$$$ for low quality service.

I haven't read all post fully but its quite clear to me I am not the only one unhappy with the situation.

Poor excuses do not cut it either.

[JasonBModerator @jasonb]

Deleting a mag from the library on your device.

Open Pocketmags, select Libary from dark blue bar along the top of page, select "on device" and you will get all your downloaded issues on the screen.

Then RIGHT click the mag you want to remove (sounds familiar) and the wide blue bar will come up at the bottom. One of the icons on that bar is a dustbin though they call it archive, click that and it will be gone but you can download again.

You get a popup, just confirm that by clicking "archive" and after a few seconds the selected mag or mags will go pale. Next time you call up your device libary the mag won't be there.

J

PS this is on a windows 10PC using Chrome.

Edited By JasonB on 18/03/2018 07:57:24

[LimpetParticipant @limpet]

Many thanks Jason simple when you know how – It still doesn't excuse the Pocketmags staff

Lionel

[JasonBModerator @jasonb]

Posted by Ian McVickers on 17/03/2018 22:22:51:

read the other thread. I am using a windows 10 Samsung tablet. I can install the app without any issues but as soon as I try to use it it won't let me do anything without having my Microsoft account details. I have gotten round that now and can open the app but it won't find anything when I search for new magazines. In fact it can't seem to find any magazines at all. I will have a look at FF thanks.

It won't let you see your mags because you are bailing out when it wants you to create a windows account part of which is signing in with Microsoft. What's the problem with using Microsoft signin?

"Use a Windows Account means" use Microsoft signin

Edited By JasonB on 18/03/2018 08:34:09

[Russell EberhardtParticipant @russelleberhardt48058]

Perhaps a reason most people here prefer using a PC is that most are no longer in the first flush of youth. It's easier to read on a large screen than on a phone or tablet without wearing magnifying glasses.

I did try Pocketmags some time ago and found it to be terrible. Only works on a Windows PC, not Linux, and the user interface on Android is far from user friendly. It's a shame that no-one seems to be able to come up with a solution to reading off-line on a laptop other than saving one page as pdf at a time from the archive.

I also object to paying for a digital copy but then having to continue to pay to be able to refer to it. My paper copies are pay once and keep for life.

Russell (in grumpy old git mode!)

 

Edited By Russell Eberhardt on 18/03/2018 10:32:39

[Russell EberhardtParticipant @russelleberhardt48058]

Posted by JasonB on 18/03/2018 08:32:38:What's the problem with using Microsoft signin?

Perhaps the fact that Microsoft do not respect privacy. They collect lots of data and sell it on to advertisers who then bombard you with popups. OK tracking and popups can be blocked but why should you have to?

Russell

[Fowlers FuryParticipant @fowlersfury]

Jason asks "What's the problem with using Microsoft signin?"
For me – none, but I know of several who refuse to divulge personal information "unnecessarily" to wherever ~ no doubt influenced by data theft stories. I can understand their viewpoint without sharing (all) their concerns.
This is perhaps not the place to get into security issues with the M/soft Windows Account, but they do exist (quote) "But that central connection point comes with security and privacy risks." Maybe worth a read of:-
**LINK**
Personally, I can read an issue of MEW on my Android phone but it involves a lot of faffing about. Given my age I agree with Russell's sentiment about preferring to access on a pc. As before, my only irritant with doing so is the aggravation of not being able to"print to pdf" more than 2 pages at a time.
The PocketMags prog isn't the easiest for a user unfamiliar with Windows' idiosyncracies.

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