Cheddar Valley Steam Somerset

[Robert Thompson 11Participant @robertthompson11]

Hello all,

I have been trying to contact the above company for three weeks now regarding an order I have with them for a boiler.

I have tried landline, mobile and left message and sent an Email all with no response.

Does anyone have any information as to wether they are still trading, illness,or holidays??

Any info would be much appreciated

Thanks

Bob Thompson

[Robert Thompson 11Participant @robertthompson11]

[Robert Thompson 11Participant @robertthompson11]

hi again

Thanks for taking the trouble to view folks. I am still no nearer to making contact of any kind so I will have to write and cancel the order and find an alternative and hope i can somehow recover my deposit.

Thank you all for your time

Bob

[JasonBModerator @jasonb]

Robert, if you put "Cheddar Valley Steam" into the search box on the home page you will see that you are not alone in having difficulty contacting them.

J

[Boiler BriParticipant @boilerbri]

I thought they might have been at Doncaster but alas no. Good luck in trying to contact them.

I have been there with Brunel.

Brian

[Robert Thompson 11Participant @robertthompson11]

Thanks Brian and Jason it certainly doesnt look good at the moment. I have tried every method of contact to no avail.One would have thought that if Tim was ill someone may have at least answered the phone or put a note on the website. There is another number on the website but that is also not working. I have spoken to him this year but not recently.

Once again thanks for your trouble

Bob

[Robert Thompson 11Participant @robertthompson11]

Well after another day of failed attempts to contact Tim I have reluctantly cancelled my order with Cheddar Valley Steam and placed an order with another supplier.

I have E mailed CVS and requested my deposit be returned but quite honestly dont hold old much hope

Bob

[Steven VineParticipant @stevenvine79904]

Posted by Robert Thompson 8 on 15/05/2017 18:05:34:

Well after another day of failed attempts to contact Tim I have reluctantly cancelled my order with Cheddar Valley Steam and placed an order with another supplier.

I have E mailed CVS and requested my deposit be returned but quite honestly dont hold old much hope

Bob

You have my heart felt sympathies. So frustrating and annoying. I would never treat a customer like that.

Steve

[SteambuffParticipant @steambuff]

Bob,

If you get no joy from your email requesting your deposit back, I would write to them (By recorded/Signed for).

How did you pay your deposit? (Cheque or Credit/Debit Card etc.)

Dave

[MichaelRParticipant @michaelr]

Forest Classics list bespoke boilers which links to Cheddar Valley Steam, maybe they can shed some light on the status of Cheddar Valley. Link

[Robert Thompson 11Participant @robertthompson11]

Thanks Steve I guess its just one more modern day event we have to deal with, i appreciate your sympathies

Bob

[Robert Thompson 11Participant @robertthompson11]

Hi Dave yes I will certainly write as well. I made the payment by Debit Card

Bob

[Robert Thompson 11Participant @robertthompson11]

Thanks Michael its certainly worth a try yes

Bob

[Bruno TaylorParticipant @brunotaylor21701]

Has the worst happened and Cheddar Valley Steam ceased trading? Looking like my deposit may have gone AWOL. Anyone with any news. Here’s hoping.

Edited By Bruno Taylor on 27/01/2018 17:17:03

[David Standing 1Participant @davidstanding1]

Posted by Bruno Taylor on 27/01/2018 17:15:29:
Has the worst happened and Cheddar Valley Steam ceased trading? Looking like my deposit may have gone AWOL. Anyone with any news. Here's hoping.

Edited By Bruno Taylor on 27/01/2018 17:17:03

You've seen this thread?

**LINK**

[JasonBModerator @jasonb]

I have been informed by another member that Tim stopped trading several months ago.

 

J

Edited By JasonB on 30/01/2018 10:11:10

[Robert Thompson 11Participant @robertthompson11]

Good evening gentleman.

I gave up on my deposit many months ago when the man refused to answer any form of correspondence even though I had proof of his signature from Royal Mail.

I'm afraid the man is an irritating waste of space and the hobby will be better without him.

Bob

[Robert Thompson 11Participant @robertthompson11]

Good Morning all

Just as an update to what I now know, ,I have spoken to the owner of Forrest Classics this morning who has said to the best of his knowledge Tim ceased trading around Nov 2017.He has also tried ,without success to contact Tim.

Bob

[Michael GilliganParticipant @michaelgilligan61133]

Posted by Robert Thompson 8 on 29/01/2018 10:17:08:

Good Morning all

Just as an update to what I now know, ,I have spoken to the owner of Forrest Classics this morning who has said to the best of his knowledge Tim ceased trading around Nov 2017.He has also tried ,without success to contact Tim.

Bob

.

I suggest it might be appropriate for 'Forest Classics' to remove this page from the website:

**LINK**

http://www.forest-classics.co.uk/bespoke_boilers.htm

MichaelG.

[Robert Thompson 11Participant @robertthompson11]

Hi Mike

I did suggest this, apparently they are about to launch a new web site and at the moment they cant add or delete anything on the old one

Bob

[Keith HaleParticipant @keithhale68713]

Why not ask for information from anyone who has had your problem and resolved it successfully.
And how did they do it.

[Robert Thompson 11Participant @robertthompson11]

Good morning CuP Alloys 1,

That is exactly the problem i dont know of anyone who has resolved a similar situation although a good few have been affected, in fact if you follow the thread back it stretches to 2010.

I decided it was probably not prudent to throw good money after bad in a legal pursuit of my deposit .

Bob

[Michael GilliganParticipant @michaelgilligan61133]

I think this has been mentioned before, but it is worth noting:

It is a matter of public record that the Limited Company '05482721' was dissolved in 2009.

.

I have no knowledge of the basis upon which "Cheddar Valley Steam" has traded since then.

MichaelG.

Edited By Michael Gilligan on 30/01/2018 09:36:36

[Robert Thompson 11Participant @robertthompson11]

Hi Michael.

Im not sure but I think this may have the the original Cheddar Valley Steam Ltd before Tim was involved but I stand to be corrected on that one.

Bob

[Keith HaleParticipant @keithhale68713]

The date when you paid your money is a bit of a clue!

If it was paid to a company that was not limited the debt is still live and recoverable.

This is based on personal experience!

Send me a message

[Author]

Posts