I had some cheap(ish) nondescript case hardening powder from one of the well known ME suppliers. I could not get any case hardening with it. I even tried making a box out of large screwed pipe fittings, filling with item + powder, heat ad nauseam, then dunk – but still no joy.
Purchased proper Kasenit and had no further problems. This needs heat to bright red, dip in and it forms a sort of crust over the item. Heat a bit more, then dunk. Repeat as required.
You get what you pay for I suppose – Caveat emptor.
Martin