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The low life DID hack in, somehow, as I found “Any Desk” in DOWNLOADS.
This is one of the favourites for scammers, according to BBC Scam Interceptors.
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Howard
Pedantic maybe, but it’s unlikely Howard was hacked in the sense a criminal did something technically clever that penetrated his system. That type of hack is very dangerous because the attacker can then copy everything off the machine, monitor how it is used thereafter (including password changes!), or host further attacks on others, or steal the owners identity.
Rare because this type of hack is technically difficult. Instead, most intrusions exploit the weak link in the chain, which is the human! Rather than attack the computer’s fairly solid security layer, they persuade the owner to do it for them. They try to fool the owner into bypassing the normal security system. If persuaded, he knows all the passwords, and – on a Microsoft system – might well login to do ordinary work with admin privileges. (Bad practice because a hacked admin account can explore the whole machine, not just the files belonging to a single ordinary user.)
Here, I expect Howard was sent an email containing a link to AnyDesk, the link may have been in an attachment. The criminal hopes that something in the email text, or maybe idle curiosity, will lead Howard into installing it.
AnyDesk allows remote users to access your computer; it’s a legitimate tool, but very bad news indeed if installed and activated to give an unknown criminal admin access to your computer! Never install AnyDesk it if arrives from an untrusted source: it will probably be scripted to open the firewalls in the computer and internet router to allow access from the internet. This is not normally allowed, instead security is strengthened by only supporting communications started by the user. AnyDesk is benign if downloaded and installed by the user to meet his local requirements. When AnyDesk is used legitimately, it too is dial-out only, except it may allow admin access from inside the local network. Only in an exceptional case would a legit AnyDesk be set up to allow admin access from the internet!
AnyDesk isn’t the only tool that allows remote access. I often use ssh on linux, and RDP on Windows. RDP is a standard fit on Windows, but safe enough provided it’s configured with Microsoft’s interface which makes it hard for ordinary users to open the door to the internet.
Howard did it right though. Although AnyDesk got as far as his downloads folder, probably delivered by an email, Howard didn’t do the foolish thing and install it. People do though. A friend had endless trouble with his dad’s computer, which was persistently reinfected with a browser banner that sprayed unwanted adverts to porn sites and other nasties at every opportunity. Dad vehemently denied installing it, and got extremely cross when told it was probably him. ‘They’ were to blame. Anyway, friend happened to be behind dad one day when the “Please install our Browser extension” dialog popped up. He then watched dad select and click the OK button. His answer to “why did you do that?” was a confused, defensive denial. Didn’t work! Having been caught red-handed dad was disciplined. His reason? Not understanding the question, dad thought it best to agree to whatever the computer suggested. Don’t!
By the way, dad wasn’t an ancient; he was in his mid-fifties prime, did a difficult job successfully, and had been given computer training at work. We all have odd weaknesses! Believing oneself cleverer than others is one of them!
🙂
Dave