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  • #624244
    Peter G. Shaw
    Participant
      @peterg-shaw75338

      The trouble is, and I'm going off-topic here, this isn't just restricted to banking, although that's bad enough.

      I have, as I understand it, incurable lung cancer and recently the treatment stopped working. Test were done, ok, it took 2 weeks but c'est li vie, n'estcepas? So, an appointment was set up to discuss my future treatment at a hospital 27 miles away. On arrival I asked about the possibility of a card for free parking. "No, you are not here for treatment", was the rather arrogant reply from an admin type. Bitter experience dictates that there is no point arguing back, so swallowed the nastiness, and paid for parking.

      Later, after discussions with the oncologist, he said that I was to have a another, immediate blood test, and I would be contacted within a day or two to arrange for me to get my new pills. Two days later I started chasing and discovered firstly that, again the admin people, were treating me as a "new" patient – I've only had cancer for just over 3 years! And secondly, they were sending me to another hospital, some 14 miles away, firstly for a blood test, and then 2 working days later back for the pills. For the whole of those three years I have been having blood tests done at my local GP – 2 miles away. So why on earth should I have to travel 14 miles! Twice! And so much for the oncologists one or two days!

      Incidently, the nurses at the nearer hospital were more than happy for me to have the blood test done at the GP's.

      It seems to me that we, unfortunately, are developing an administrative class of people who simply do not care about the people who they are supposed to be serving. I have to admit that I am in the process of compiling a letter of complaint about this, but I fear that it will be water off a duck's back, after all, who deals with complaints – yes, the administrative team.

      Sorry about the rant – I'm rather sore!

      Incidently, my experience of the Nurses, and the Oncologists is absolutely first class – it's just the blasted admin people who don't seem to realise their priorities.

      Peter G. Shaw

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      #624285
      duncan webster 1
      Participant
        @duncanwebster1
        Posted by Harry Wilkes on 08/12/2022 15:05:49:

        Posted by Nigel Graham 2 on 06/12/2022 16:08:41:

        ……

        You could try insisting firmly but politely that you are fed up with the head office lying to you (for that is what they are doing to avoid acting as they are over-paid to act, so use that word), and that the local cashier telephones that number in front of you and requests immediate resolution; but be prepared for him or her being fobbed off with the same lies.

         

        I'd avoid accusing them of lying even if they are, or you will be branded impolite and aggressive. I was once told bare faced lies by HMRC, but it took the intervention of my MP to get them to do anything about it. He strongly advised me against accusing them of what was the truth

        Edited By duncan webster on 09/12/2022 23:14:03

        #624304
        Clive India
        Participant
          @cliveindia
          Posted by Peter G. Shaw on 09/12/2022 17:35:17:
          Snip.
          It seems to me that we, unfortunately, are developing an administrative class of people who simply do not care about the people who they are supposed to be serving. I have to admit that I am in the process of compiling a letter of complaint about this, but I fear that it will be water off a duck's back, after all, who deals with complaints – yes, the administrative team. Snip…Peter G. Shaw

          Sad news Peter, hope things improve. I'm sure all the messing around does not help.
          Regret you are right about the admin types – mainly incompetent jobsworth automatons being allowed their arrogant way.

          #624360
          Mike Hurley
          Participant
            @mikehurley60381

            Hot off the press! I see from the news that the government is removing many restrictions on banking (made after the crash) to make us 'more competitive' and 'attractive to foreign investors'.

            So, we'll all be Ok from now on won't we……

            #624388
            Samsaranda
            Participant
              @samsaranda

              Mike

              Do I see another banking crash coming over the horizon, the politicians have stated it won’t happen again!!! Dave W

              #624394
              blowlamp
              Participant
                @blowlamp
                Posted by Samsaranda on 10/12/2022 19:31:03:

                Mike

                Do I see another banking crash coming over the horizon, the politicians have stated it won’t happen again!!! Dave W

                It kind of 'won't happen'. because they have been preparing. wink

                Bank Bail-in

                https://www.bankofengland.co.uk/paper/2021/executing-bail-in-an-operational-guide-from-the-boe

                Instead of the taxpayer providing the funds like happend in the last crash, 'investors', (AKA account holders), will provide the cash direct from their accounts. It'll be possible to try and claim your money back, but it will be a long & complicated affair, depending on how much you've involuntarily donated to the bank.

                Those that don't get the spendable cash returned will be 'compensated' by being given shares in the bank. enlightened

                Martin.

                #624396
                Peter G. Shaw
                Participant
                  @peterg-shaw75338

                  Thanks for the support Clive.

                  re Banking restrictions being removed. My immediate thought was that we are heading towards another banking crash as what I read was exactly what caused the American failures, ie using peoples personal savings to support risky commercial lending.

                  When will these people learn!

                  Peter G. Shaw

                  #624403
                  SillyOldDuffer
                  Moderator
                    @sillyoldduffer
                    Posted by blowlamp on 10/12/2022 20:39:20:

                    Posted by Samsaranda on 10/12/2022 19:31:03:

                    Mike

                    Do I see another banking crash coming over the horizon, the politicians have stated it won’t happen again!!! Dave W

                    It kind of 'won't happen'. because they have been preparing. wink

                    Bank Bail-in

                    https://www.bankofengland.co.uk/paper/2021/executing-bail-in-an-operational-guide-from-the-boe

                    Instead of the taxpayer providing the funds like happend in the last crash, 'investors', (AKA account holders), will provide the cash direct from their accounts. It'll be possible to try and claim your money back, but it will be a long & complicated affair, depending on how much you've involuntarily donated to the bank.

                    Those that don't get the spendable cash returned will be 'compensated' by being given shares in the bank. enlightened

                    Martin.

                    Don't panic Martin, the operational guide says, my bold:

                    2.17 Certain classes of liabilities, such as FSCS covered deposits, client assets, certain

                    liabilities arising from participation in designated settlement systems or recognised central

                    counterparties, certain liabilities related to salary and pensions, etc. are excluded from

                    bail-in by law.33

                    #624640
                    Neil Wyatt
                    Moderator
                      @neilwyatt

                      I heard a report on R4 last night about 'banking hubs' being set up in towns that lose their last 'real bank'. These will have shared staff for half a dozen or so major banks, funded in proportion to how many customers they have locally, and use the Post Office system for clearing.

                      Neil

                      #624664
                      Martin Kyte
                      Participant
                        @martinkyte99762

                        Back in the mists of time, Burwell in Cambridgeshire did not have it's own Bank so after a number of requests, Barclays used to send a man on a bicycle from Newmarket with a suitcase full of cash who duly set up a counter twice a week in an empty shop. Sounds like we are going back in time according to Neil. Doubt if they will use a bicycle though.

                        regards Martin

                        #624731
                        Anonymous
                          Posted by Martin Kyte on 12/12/2022 13:40:22:

                          Doubt if they will use a bicycle though.

                          With modern "green" sentiments, they might just do that.

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