Faulty Materials

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Faulty Materials

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  • #770999
    Phil P
    Participant
      @philp

      I have just taken delivery of four different sizes of flat steel strip from a well known supplier based in Milton Keynes.

      One of them is 1/16 x 1/4 and “very” badly rusted all over on one side and will not clean up as it is pitted on the surface. All have some degree of rust on them.

      Two of the imperial 1/16 and 1/8 thickness strips are not flat strip material but have been sheared from 1.5mm and 3mm sheet material so are well undersize on the thickness, they are also twisted and bent from being sheared.

      I have contacted the vendor to express my dismay, and he responded by saying I should “feel jolly lucky” as the 1/16 x 1/4 is actually obsolete.
      As for the distorted strips he told me to put them in a vice and get the twist out myself.
      As for the rust he told me to use a scouring pad and then coat it with oil.

      Does anyone else think I have been sent useless scrap or is it just me ?

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      #771008
      Robert Atkinson 2
      Participant
        @robertatkinson2

        I think you have been mis-sold at least.
        If they adverised imperial sizes and you ordered imperial sizes then they should not subsitute metric without your agreement. Again strip is not sheared off sheet.
        If it is the obvious supplier then their terms and coditions are very suspect. For example:

        “Descriptive matter illustrations, dimensions and weights issued by the company are for guidance only and are not binding. The company reserves the right to alter patterns and designs without prior notice”

        Clearly breaches weights and measures legislation. Mind you that also says you must sell in metric  measurements so 1/4″ should be sold as 6.35mm (1/4″).

        I’d be talking to Milton Keynes Trading Standards….

        Robert.

        #771011
        Andrew Tinsley
        Participant
          @andrewtinsley63637

          The well known supplier in Milton Keynes, is well known for selling sub standard metals. He also could not care less about the comments of his customers.

          Solution is DO NOT trade with this dreadful person. I believe that others on this forum have also been landed with rubbish when dealing with this individual.

           

          Andrew.

          #771018
          Oldiron
          Participant
            @oldiron

            If you paid by credit card ask them for a refund. Trading standards should look at them. Publish the name here so others do not get caught out as well.

            #771056
            Phil P
            Participant
              @philp

              Looks like rust is a recurring theme if their Facebook photo’s are anything to go by. !!

              I wish I had seen these before I ordered from them, it looks to be a right old dump of a place.

              462598642_8464191043662472_9149162023078994002_n

              462732528_8464190673662509_1036858738262641829_n

              462590419_8464190670329176_4018286578446982365_n

              462487308_8464190646995845_5557018493215308666_n

              #771057
              Clive Brown 1
              Participant
                @clivebrown1

                For on-line and distance purchases you have the legal right, within two weeks, of a return for a full refund. A fault does not need to be claimed, although you might not get back the return postage and this seller doesn’t sound too cooperative. Credit card Section 75 protection only applies over £100.

                #771087
                Michael Gilligan
                Participant
                  @michaelgilligan61133

                  The Terms & Conditions make interesting reading:

                  https://www.mkmetals.co.uk/terms-conditions/

                  The word ‘bargepole’ came to mind.

                  MichaelG.

                  .

                  Edit: __ from the public record [make of it what you will]

                  https://find-and-update.company-information.service.gov.uk/company/01401716/filing-history

                  #771088
                  Frank Gorse
                  Participant
                    @frankgorse

                    Fawlty Materials?

                    #771094
                    gerry madden
                    Participant
                      @gerrymadden53711

                      I am not surprised by the OP’s experiences. I went there once !

                      Gerry

                      #771100
                      JasonB
                      Moderator
                        @jasonb

                        ManKy Metals😮

                        #771107
                        Dave Halford
                        Participant
                          @davehalford22513

                          Never buy from a farm and read all the reviews all the good ones are local

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