Change account email

Change account email

This topic has 4 replies, 4 voices, and was last updated 14 November 2024 at 15:37 by JasonB.

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14 November 2024 at 12:17 #764420
Graham Titman
Participant
@grahamtitman81812
I have just tried to change account email address but it will not accept it any idea’s? Thanks
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14 November 2024 at 12:23 #764423
JasonB
Moderator
@jasonb
I can’t see anywhere obvious to do it so have asked the back room boys.
14 November 2024 at 12:24 #764424
bernard towers
Participant
@bernardtowers37738
It appears to be in profile then general but is it possible its tied up with a subscription profile?
14 November 2024 at 13:49 #764441
derek hall 1
Participant
@derekhall1
Good luck!, if its anything like trying to change your email address if you have a screwfix account, it will take months…and I am still trying…
14 November 2024 at 15:37 #764454
JasonB
Moderator
@jasonb
Try this

“The location is Profile>Profile>Edit

The other location it can be done is Profile>Settings>General

Using the second location doesn’t require a password or any further details entering, just a case of changing the email and clicking ‘Save Changes’.

I think an email might be sent to the new email address with a link to confirm the change before it’s actioned, but I could be wrong, that might just be for admin email changes.”
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